JOB PURPOSE
The Associate Director, District Operations and Maintenance will be responsible for the customer satisfaction, budget oversight, and preventative maintenance management oversight of a region's district cluster of the campus physical facilities environment. Manage a group of direct reports consisting of a Maintenance Scheduler, front line skilled technicians, and work closely with the Facilities O&M Central Services maintenance capital planning.
ESSENTIAL FUNCTIONS
Ensure the district team is current and complaint with a high level of safety, training and job plan adherence.
Coach, motivate and lead teams to achieve high preventative maintenance success with the objective of 65% or greater planned weekly assignments. Supervise staff including hire, train, direct daily activities, discipline and complete employment evaluations.
Provide necessary review and coordination with other district AD to have staffing that places the appropriate balance of the right skilled technicians on each team that contributes to high preventative maintenance achievement and minimal subcontract expense.
Track O&M costs by building and district, against annual budgets. Develop strategic costs cash-flow expense projections and savings plans to ensure target budget compliance, monthly.
Coordinate with strategic contract resources, track costs against district budgets, and develop reporting for senior leadership P&L and efficiency tracking, monthly.
Review backlog reports and coordinate recovery plans, develop reports for senior leadership, monthly.
Monitor and coach weekly core meeting with Schedulers, Planners and Technicians for districts. Responsible for utilizing the Performance Excellence process.
Other duties as assigned.
WORK CONTEXT
Job Reports to: Director.
Leadership Accountability: Implements operating plans.
Supervisory Accountability: Supervises professionals and non-managers.
Organizational Accountability: Manages sub-unit of a department.
Financial Accountability: Monitors expenditures.
Customer Accountability: Interfaces with customers outside the S/C/D.
Freedom to Act: Subject to general input from supervisor.
Wayne State University is a premier, public, urban research university located in the heart of Detroit where students from all backgrounds are offered a rich, high quality education. Our deep rooted commitment to excellence, collaboration, integrity, diversity and inclusion creates exceptional educational opportunities preparing students for success in a diverse, global society.