Associate Director, Campus Engagement & Visit Experience

Job Summary:

The Associate Director, Campus Engagement and Visit Experience leads the full campus visit and yield event operation, the point at which admitted students most often decide to enroll. The position brings tours, information sessions, open houses, and yield events under a single owner, with attention to the quality and consistency of the visitor experience and to the data that links visits to deposits. Reporting to the Assistant Vice Provost for Undergraduate Admissions, the Associate Director leads the campus engagement strategy and supervises the staff who support it, with the goal of raising yield among admitted students.

Who we are:

Founded in 1824, Rensselaer Polytechnic Institute (RPI) is the first technological research university in the United States. We bring creativity, science, and technology together to address society''s greatest challenges. We cultivate exceptional problem-solvers by immersing them in a culture of rigorous inquiry, disciplined practice, and hands-on application. Our strategic plan, RPI Forward, charts a pioneering course for the next era of RPI. Explore the RPI Forward plan. ︎

Nestled on a beautiful 275-acre campus in upstate NY, RPI is home to five schools, 32 research centers, three makerspaces, an observatory, one of the world's fastest supercomputers, and the IBM Quantum System One - the first university-based quantum computer in the world.

With top notch employee health and retirement benefits, Rensselaer offers its full-time employees a generous paid time off program, tuition remission, and opportunities for career growth.

Minimum Qualifications:

Bachelor's Degree

Five (5) or more years of progressively responsible experience in admissions, enrollment management, campus visit programs, event management, student services, or a related field, including:

• A minimum of two (2) years of supervisory experience.
• Demonstrated experience planning and executing large-scale events, campus visit programs, or recruitment initiatives.
• Experience managing multiple projects simultaneously while meeting deadlines in a fast-paced environment.
• Experience using customer relationship management (CRM) systems, event management platforms, and data reporting tools.
• Experience managing budgets, contracts, vendors, and event logistics.

Relevant combinations of education, training and experience may be considered.

Preferred Qualification:

Valid driver's license and a pattern of responsibility consistent with safe and responsible driving practices.

Minimum Knowledge, Skills, and Abilities:

• Knowledge of undergraduate admissions, recruitment, enrollment management, and student engagement practices.
• Knowledge of current trends and best practices in campus visits, enrollment marketing, student engagement, and event management.
• Ability to develop and implement strategic campus engagement and yield initiatives aligned with institutional enrollment goals.
• Ability to analyze data, identify trends, and make data-informed recommendations to improve visitor and enrollment outcomes.
• Strong leadership, coaching, and staff development skills.
• Excellent organizational and project management skills with the ability to manage multiple priorities and complex logistics.
• Strong interpersonal, written, and verbal communication skills with the ability to build collaborative relationships across campus.
• Ability to establish collaborative partnerships with faculty, staff, students, and external vendors.
• Strong presentation and public speaking skills.
• Proficiency with CRM systems, event management software, Microsoft Office Suite, and data visualization and reporting tools.
• Ability to exercise sound judgment, solve problems creatively, and maintain attention to detail while delivering a high-quality visitor experience.

Representative Job Duties:

• Plan and direct the full campus visit program, including daily visits, tours, information sessions, and group programs.
• Design and lead yield events for admitted students, on campus and in regional settings.
• Set and maintain standards for the quality and consistency of the visitor experience.
• Track and analyze the data that connects visits and events to applications, deposits, and enrollment, and adjust the program accordingly.
• Coordinate with recruitment, operations, marketing, and campus partners to deliver a seamless visitor experience.
• Manage the visit and event budget and the related vendor and logistics arrangements.

Shift:

Business Hours with weekends or evenings occasionally required

Travel:

Occasional overnight travel may be required(10% or less)

Driving:

Driving a personal vehicle for non-passenger use preferred

Starting Salary/Rate:

Expected hiring range: $71,500 - $89,000

Pay transparency disclosure: The selected candidate's salary will be determined based on factors that include the available budget, internal equity, and the final candidate's qualifications, experience, education and other job-related credentials. This hiring range is provided as Rensselaer's good faith estimate of the expected hiring range at the time of posting.

Application instructions:

Follow the on-screen prompts to create a brief online profile. Please be ready to upload your resume and cover letter.

If you need assistance with the online application process, please contact careers@rpi.edu.

Job Posted Date:

Applications will be accepted until the position is filled.

Total Compensation and Benefits Information:

Rensselaer's Total Compensation Program is designed to provide stable pay growth, a comprehensive and affordable benefits package, and a comprehensive and affordable retiree medical and prescription plan. Our goal is to provide you and your family with a comprehensive health and welfare program as an umbrella of financial security and protection during your employment. For more information, please visit Benefits | Human Resources (rpi.edu).

Rensselaer Polytechnic Institute is committed to the cultivation of a community that is welcoming, inclusive, and above all values learning. We welcome candidates who bring a variety of perspectives to Rensselaer Polytechnic Institute''s work and campus communities. Rensselaer Polytechnic Institute is an Equal Opportunity Employer.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation or gender identity, national origin, disability status, protected veteran status, or other characteristic protected by law.