Associate Director-Business Intelligence

When you join Verizon

You want more out of a career. A place to share your ideas freely — even if they’re daring or different. Where the true you can learn, grow, and thrive. At Verizon, we power and empower how people live, work and play by connecting them to what brings them joy. We do what we love — driving innovation, creativity, and impact in the world. Our V Team is a community of people who anticipate, lead, and believe that listening is where learning begins. In crisis and in celebration, we come together — lifting our communities and building trust in how we show up, everywhere & always. Want in? Join the #VTeamLife.

What you’ll be doing...

The Associate Director-Business Intelligence will lead the VCG Data Modernization and Intelligence team, driving end-to-end business transformation, automated data intake, and enterprise BI migration.

Responsibilities include:

• Designing and managing intake pipelines ("front door" processes) to centralize, prioritize, and govern incoming analytical project requests and data streams.
• Directing large-scale BI modernization by migrating legacy reporting to cloud-native platforms (Looker, Qlik) and sunsetting redundant dashboard ecosystems.
• Building, deploying, and leveraging AI agents and automated workflows to track migration statuses in Jira, convert script logic, and deliver executive updates.
• Standardizing enterprise metrics into consolidated "gold source" data layers to establish single-source-of-truth semantic models across channels.
• Driving team upskilling and organizational enablement by coaching business partners on self-service models, including building Looks from Explorers.

Data Intake & Enterprise Modernization:

• Partnering with cross-functional leaders to manage intake capacity, evaluate technical dependencies, and sequence modernization roadmaps.
• Transforming multi-source raw feeds into scalable, production-ready cloud architectures across GCP and EDW platforms.
• Auditing legacy report inventories based on usage, complexity, and overlap to execute targeted migration, consolidation, or archiving strategies.
• Driving change management through hands-on training, technical documentation, and self-service BI governance.
• Establishing executive reporting cadences to present weekly migration velocity, program milestones, and risk mitigation strategies.

What we’re looking for...

You are self-motivated, curious, and take significant initiative in a demanding, fast-paced technical transformation role. You possess strong data architecture and project leadership skills with a passion for modernizing legacy stacks. The successful candidate manages complex intake requests and enterprise migrations concurrently without sacrificing quality or system stability. You are an innovative leader who actively leverages AI tools to automate workflows and drive operational efficiency.

You’ll need to have:

• Bachelor’s degree or four or more years of work experience.
• Eight or more years of relevant experience required, demonstrated through one or a combination of work and/or military experience, or specialized training.
• Experience establishing project intake ("front door") workflows and managing delivery pipelines via Jira.
• Experience with cloud environments (GCP, Data Warehouses) and modern BI platforms (Looker, Qlik, Tableau).
• Experience in KPI governance, semantic layer modeling, and user enablement/training.
• Willingness to travel up to 15%%.

Even better if you have one or more of the following:

• Master’s degree in Computer Science, Information Systems, or a technical discipline.
• Experience deploying generative AI tools or custom AI agents to automate developer tasks, script conversion, and project tracking.
• Experience in legacy report migration, dashboard consolidation, and platform sunsetting execution.
• Verizon Consumer Group (VCG) operations or systems experience.
• Technical proficiency in LookML, SQL, Python, R, or pipeline automation scripting.
• Experience integrating machine learning or predictive AI models directly into cloud data transformation pipelines.

If Verizon and this role sound like a fit for you, we encourage you to apply even if you don’t meet every “even better” qualification listed above.

Scheduled Weekly Hours

Equal Employment Opportunity 

Verizon is an equal opportunity employer. We evaluate qualified applicants without regard to veteran status, disability or other legally protected characteristics.

Benefits and Compensation

Our benefits are designed to help you move forward in your career, and in areas of your life outside of Verizon. From health and wellness benefit options including: medical, dental, vision, short and long term disability, basic life insurance, supplemental life insurance, AD&D insurance, identity theft protection, pet insurance and group home & auto insurance. We also offer a matched 401(k) savings plan, up to 8 company paid holidays per year and up to 6 personal days per year, paid parental leave, adoption assistance and tuition assistance, plus other incentives, we’ve got you covered with our award-winning total rewards package. Depending on the role, employees have the opportunity to receive compensation in the form of premium pay such as overtime, shift differential, holiday pay, allowances, etc. Newly hired employees receive up to 15 days of vacation per year, which grows with additional service. For part-timers, your coverage will vary as you may be eligible for some of these benefits depending on your individual circumstances.

The salary will vary depending on your location and confirmed job-related skills and experience. This is an incentive based position with the potential to earn more. For part-time roles, your compensation will be adjusted to reflect your hours.

The annual salary range for the location(s) listed on this job requisition based on a full-time schedule is: $103,000.00 - $198,000.00.

The annual salary range for the Illinois location(s) listed on this job requisition based on a full-time schedule is: $113,500.00 - $198,000.00.