Job Title: Associate Director – Anti Human Trafficking (AHT) Location/Schedule: Drop in Center Office, Cleveland, OH, M-F 10:00am – 6:00pm Employment Type: Full Time, Exempt
About Cleveland Rape Crisis Center
Cleveland Rape Crisis Center (CRCC) supports survivors of rape and sexual abuse, promotes healing and prevention and advocates for social change. CRCC was founded in 1974 in response to Cleveland’s long-standing need for services to assist survivors of sexual assault. CRCC offers services in Cuyahoga, Ashtabula, Geauga and Lake counties such as legal advocacy, case management, and therapy services. We also do education and outreach work, to educate the community on sexual violence and human trafficking prevention. Position Summary Associate Director – Anti-Human Trafficking and Drop-In Operations, co-manages the day-to-day operation of Cleveland Rape Crisis Center’s Drop-In Centers to ensure all survivors and co-survivors of sexual violence and human trafficking in CRCC’s service area have immediate, access to culturally appropriate trauma-informed support, education, crisis stabilization, and follow up services. This position leads a team providing survivor support services on the crisis task force. Key Responsibilities - Supervise members of the Drop-In Centers team as needed, assure that program and staff achieve set goals, provide professional development to build resilience and prevent burn out
- Assist the Director in coordinating the Sexual Assault Response Team (SART) for Cuyahoga, Lake, Geauga, and Ashtabula counties, ensuring effective collaboration among stakeholders and seamless service delivery for survivors.
- Create and facilitate strong relationships with outside community organization, network and hold responsibility for relationship management
- Complete data collection, data entry, and required reports and other related administrative paperwork in accordance with program timelines and standards.
- Serve as an active member on coalitions and multidisciplinary teams that address human trafficking and Sexual Assault
- Educate medical, law enforcement and social services professionals about best practices in working with human trafficking survivors, act as an educational resource and provide support to mental/physical health personnel and the Cuyahoga, Lake, Geauga and Ashtabula communities
- Interview, hire, orient, train, and manage Drop-In Centers team and interns to assure consistent client care
- Conduct yearly performance evaluations of direct reports
- Review, edit, and sign-off of supervisees’ documentation within the timeframe established by CRCC
- Participate as the agency liaison to community collaborations.
- Associate Director will be responsible for planning and scheduling staff trainings. will schedule a monthly meeting with the Director of Community and System to present and review the Drop-In Center budget and operations.
- Associate Director is in charge of -Food Bank Programming, Donations, and special projects
- Responsible for hiring, training, supervision and performance management of Team Leader staff
- Responsible for leading staff professional development efforts through training, supervision, and quality assurance
- Establish and monitor performance objectives; complete timely performance evaluations
- Identify and promptly respond to staff debrief needs to mitigate the impact of vicarious trauma
- Ensure that programs and staff achieve set goals
- Hold staff accountable for adhering to CRCC’s policies and procedures
- Co-facilitate regular monthly team meetings with department Associate Directors and Team Leaders
- Ensure coverage for the Drop-In Centers during hours of operation
- Increase client access to services through the coordination of transportation or language access, if needed
- Serve as a member of CRCC’s multi-disciplinary team. Ensure service coordination through timely and effective communication with team members
- Engage in routine quality assurance reviews of services provided
- Monitor documentation to ensure integrity in service delivery
- Serve in weekly supervisor on-call rotation for after-hours team support, provide direct service as needed during work hours
- Support the Director of Community Assistance in data analysis and program development.
- Coordinate with technical assistance and CRCC’s Director of Program Initiatives to achieve set project deliverables as assigned. Examples of programs include: Saki, Later in Life, and Office of Juvenile Justice and Delinquency Prevention
- Assist the Director in updating and maintaining Memorandums of Understanding (MOUs), ensuring accuracy, compliance, and alignment with organizational goals and partner agreements.
This position description is not intended to be a complete list of all responsibilities, duties, or skills required for the job and is subject to review and change at any time, with or without notice, in accordance with the needs of CRCC. Education, Experience, Licenses, & Certifications - Bachelor's degree in criminology, psychology, public health administration, or social services
- 3 years of experience in a related field (e.g. advocacy, mental health, crisis intervention)
- 2 years of supervisory experience
- Previous experience in the operation of a 24/7 program preferred
- Valid driver’s license and reliable transportation
- May consider an equivalent combination of education, experience, and/or training to meet the essential functions of the position
Salary & Benefits Salary Range: $69,000 - $75,000 Comprehensive benefits package including but not limited to health, dental, and vision insurance, 403b retirement and match, 10 paid holidays, generous PTO, and professional development opportunities – for employees who meet benefits eligibility requirements
This position description is not intended to be a complete list of all responsibilities, duties, or skills required for the job and is subject to review and change at any time, with or without notice, in accordance with the needs of CRCC.
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