TalentBurst, Inc. logo

Associate Customer Service Representative - Contract

TalentBurst, Inc.

  • Springfield, IL
  • 6 days ago
  • $18.48 Per Hour

Highlights

Assign Planned Maintenance work orders from ServiceMax queue to appropriate Field Service Engineer. Educational requirement: High school diploma with 2 years of experience in data entry and customer service.

Numbers & Facts

LocationSpringfield, IL
IndustryStaffing/Employment Agencies
Salary$18.48 Per Hour
Company Size5,000 to 9,999 employees
Year Founded2002
Websitehttp://www.talentburst.com/

Description

Job Title: Associate Customer Service Rep.
Location: 100% onsite role - Springfield, 62704
Duration: 3+ Months


1. Answer Phone Calls and direct to appropriate person.
2. Develop quotes for Aftermarket requests
3. Enter orders into SAP when PO received
4. Interface with shipping/warehouse to get urgent orders processed.
5. Assign Planned Maintenance work orders from ServiceMax queue to appropriate Field Service Engineer
6. Process good receipts when parts/instruments arrive
7. Assist other personnel with other duties when demand peaks
8. Data Entry experience.

Educational requirement:

High school diploma with 2 years of experience in data entry and customer service.
or
Associate degree with minimum data entry and customer service experience.

No Overtime available currently but depends on the role.
Extensions based on the requirement.

100% onsite role - Springfield, 62704

#TBL1

About Company

For over 20 years, TalentBurst Inc. has been an award-winning provider of cutting-edge Workforce Management Solutions. With a strong commitment to staying ahead in the tech landscape, we pioneer innovative approaches to talent acquisition. Our expertise spans Life Sciences, and Healthcare Staffing, Banking, Financial, IT, and Engineering, as well as Global Employer of Record (EOR), Agent of Record (AOR), State, Local Government and Education (SLED), and IC validation/compliance services. Additionally, our division, TalentProcure, leads the industry with offerings such as High Hazard Payroll, Managed Services, and Vendor on Premise (VOP) solutions.

Due to our prioritization of excellent standards, we are Joint Commission Certified and are a certified Minority Business Enterprise (MBE) in the USA and Canada. Supporting over 130 Fortune 500 companies globally, we excel in navigating the landscape of talent acquisition. In a world of constant change, we embrace developing people-centric solutions that address the unique demands of our clients. Stay connected by visiting our website and following us on social media!

 

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