Associate Customer Service Rep

Our client, a Life Sciences, Biotechnology and Laboratory Services company, is looking for a Associate Customer Service Rep for their Springfield, IL location. Assign Planned Maintenance work orders from ServiceMax queue to appropriate Field Service Engineer.

Our client, a Life Sciences, Biotechnology and Laboratory Services company, is looking for a Associate Customer Service Rep for their Springfield, IL location.
 
Responsibilities:

• Develop quotes for Aftermarket requests
• Enter orders into SAP when PO received
• Interface with shipping/warehouse to get urgent orders processed.
• Assign Planned Maintenance work orders from ServiceMax queue to appropriate Field Service Engineer
• Process good receipts when parts/instruments arrive
• Assist other personnel with other duties when demand peaks

 
Requirements:

• Data Entry experience.
• High school diploma with 2 years of experience in data entry and customer service.

or

• Associate degree with minimum data entry and customer service experience.
• No Overtime available currently but depends on the role.
• Extensions based on the requirement.

 
Why Should You Apply?

• Health Benefits
• Referral Program
• Excellent growth and advancement opportunities