Associate Customer Service Rep

Iconma LLC

  • Springfield, IL
  • 28 days ago

    Highlights

    Our client, a Life Sciences, Biotechnology and Laboratory Services company, is looking for a Associate Customer Service Rep for their Springfield, IL location. Assign Planned Maintenance work orders from ServiceMax queue to appropriate Field Service Engineer.

    Numbers & Facts

    LocationSpringfield, IL

    Description

    Our client, a Life Sciences, Biotechnology and Laboratory Services company, is looking for a Associate Customer Service Rep for their Springfield, IL location.

    Responsibilities:

    • Develop quotes for Aftermarket requests
    • Enter orders into SAP when PO received
    • Interface with shipping/warehouse to get urgent orders processed.
    • Assign Planned Maintenance work orders from ServiceMax queue to appropriate Field Service Engineer
    • Process good receipts when parts/instruments arrive
    • Assist other personnel with other duties when demand peaks

    Requirements:

    • Data Entry experience.
    • High school diploma with 2 years of experience in data entry and customer service.

    or

    • Associate degree with minimum data entry and customer service experience.
    • No Overtime available currently but depends on the role.
    • Extensions based on the requirement.

    Why Should You Apply?

    • Health Benefits
    • Referral Program
    • Excellent growth and advancement opportunities

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