Associate Cloud Systems Engineer

Position Summary

As a Cloud Systems Engineer Associate you will be responsible for supporting internal teams with cloud operations issues, handling infrastructure related customer escalations, and quickly expanding your technical capabilities into deeper responsibility within the technology landscape over time. This position will also include assisting with various elements of the Cyber Security program as well.

Responsibilities

• Work with other team members to support and deliver reliable, secure, available and maintenance platforms for our SaaS product family.
• Demonstrate effective usage of Artificial Intelligence to enhance your performance, knowledge and

capabilities.

• Perform various tasks relative to our Security and Compliance-related framework and efforts.
• Support, maintain and manage various aspects of our Jenkins, bitbucket, code deploy, code build and associated CI/CD platforms. This will require utilizing git to handle code changes and drafting / reviewing.

pull requests to the infrastructure as code including Jenkins.

• Provide first-tier support for the Cloud Operations team for other departments which directly service

customers. This includes MySQL, AWS Aurora, Jira, Confluence, AWS Cloud Watch Insights, AWS IAM, Grafna, Icigna and Kubernetes (containerized infrastructure).

• Support and maintain Linux systems including Apache.
• Your knowledge, capability and responsibility will grow over time as well as your potential for career growth. As this happens the tasks will increase in difficulty and challenge setting you up for future career advancement opportunities.

Experience

• Must demonstrate a passion for technology and learning that is unwavering.
• Must demonstrate and provide examples of previous technology learning efforts demonstrating your agility and ability to apply learnings to the delivery of resources.
• One to three years of relative experience is mandatory.
• Understanding of the software development processes and agile is a strong plus.
• Experience with at least several of the items mentioned above such Linux (server side), GIT, Bash, Python, Apache, Jenkins, Bit Bucket, AWS Code Build, AWS Code Deploy, MySQL, AWS Aurora, Jira, Confluence, AWS Cloud Watch Insights, AWS IAM, Grafna, Icigna, terraform, and Kubernetes (containerization).

Education

• Bachelor's degree in Computer Science, Information Systems, or combination of education and experience.

Location: Altoona, PA