Associate Client Services Consultant

World Wide Technology Inc

  • Roseland, NJ
  • 7 days ago

    Highlights

    Strong technology / advisory expertise in one or more below core domains: Competency in analytical problem solving, customer/partner relationships, network products and technology expertise, project management, and strategic insight. Collaborate with Services delivery organizations to develop accurate, detailed Services scopes, ensuring contractual protection from scope creep and cost overruns.

    Numbers & Facts

    LocationRoseland, NJ

    Description

    Qualifications

    • Bachelor's or Master's degree or equivalent experience
    • 5+ years of related experience defining, selling, and delivering large scale services engagements. Can come from OEM, consultancy or related roles in Global/Regional Enterprise customers
    • Ability to negotiate mutually agreeable outcomes in complex project/program scenarios with clients, partners, and WWT stakeholders
    • Strong technology / advisory expertise in one or more below core domains:
    • Competency in analytical problem solving, customer/partner relationships, network products and technology expertise, project management, and strategic insight
    • Customer/OEM/Partner relationships related to services portfolio

    Strong written and verbal communication skills

    Requirements/Job Duties

    • Drive consultative Services Sales within WWT India, accounts in your portfolio, increasing Services revenue and profitability.
    • Lead the overall sales relationship and develop a Services Sales strategy and joint pursuit plan in collaboration with Client Managers/Executives.
    • Build and maintain relationships with key clients to identify new opportunities and grow existing Services.
    • Generate and qualify leads in partnership with the Account team - develop detailed statements of work for qualified opportunities.
    • Collaborate with Services delivery organizations to develop accurate, detailed Services scopes, ensuring contractual protection from scope creep and cost overruns.
    • Identify needs for specialised contingent staff, participating in the vetting process.
    • Stay updated on ongoing projects' status and profitability, suggesting improvements.
    • Act as the single point of contact for all Services Sales pursuits in your portfolio.
    • Work with OEM Services teams and foster relationships with partners and vendors relevant to your portfolio to increase revenue opportunities.
    • Promote management consulting practices across the WWT team, integrating them with existing WWT strengths.
    • Promote World Wide Technology Core Values and Corporate Goals.

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