Essential Duties and Responsibilities:
- Works with office staff to ensure prompt and accurate processing of referrals, documentation, and service-related activities.
- Exhibits effective written and verbal communication skills and adheres to company policies and procedures.
- Supports assigned Territory Patient Care Coordinators and sales teams in executing territory growth strategies.
- Builds and maintains relationships with physicians, hospitals, pulmonary practices, case managers, and referral sources.
- Conducts routine visits to referral sources to strengthen partnerships and identify growth opportunities.
- Responsible for obtaining re-authorization documentation for on-going coverage of durable medical equipment.
- Delivers educational materials, company updates, and service information to referral partners.
- Coordinates communication and collaboration between clinical and sales teams.
- Assists with physician, hospital, case management, and referral source relationship development.
- Supports territory growth and business development initiatives.
- Maintains CRM records, referral activity tracking, and territory documentation.
- Assists with lead generation, sales pipeline support, and account management activities.
- Supports territory coverage during PTO, training, travel, and other business needs.
- Participates in territory business planning and growth initiatives.
- Other duties/projects as assigned.
Competencies:
- Relationship Building
- Business Development
- Customer/Client Focus
- Communication Proficiency
- Initiative
- Collaboration
- Presentation Skills
- Strategic Thinking
- Organizational Skills
- CRM Management
Preferred Education and Experience:
- Bachelors degree preferred.
- 1-3 years of healthcare sales, clinical, customer service, or relationship-management experience.
- Experience working with physicians, hospitals, case management, pulmonary practices, or post-acute care settings preferred.
- Strong communication and presentation skills.
- Valid drivers license and ability to travel throughout assigned territory.
You will be expected to work during normal business hours, which are Monday through Friday, 8:00 a.m. - 5:00 p.m. Please note this job description is not designed to cover and/or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties and responsibilities may change at any time with or without notice.