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Associate Business Analyst (803759)

HCL Global Systems Inc.

  • Richmond, VA
  • 30+ days ago

    Highlights

    Recommend and assist in implementing internal improvements to BA team processes, including creating or enhancing tools and workflows using Power Apps or Power Automate. Help diagram current-state processes and proposed improvements using process flows, context diagrams, and data-flow diagrams under the direction of senior analysts.

    Numbers & Facts

    LocationRichmond, VA

    Description

    Key Responsibilities
    • Support efforts to understand customer processes, pain points, and business needs by participating in discussions with stakeholders and technical teams.
    • Build foundational knowledge of business applications and organizational data management concepts to better support customer focused
    • analysis.
    • Assist in identifying root causes of system issues by gathering information, reviewing documentation, and conducting basic process analysis.
    • Help diagram current-state processes and proposed improvements using process flows, context diagrams, and data-flow diagrams under the direction of senior analysts.
    • Contribute to documenting requirements, user stories, and acceptance criteria with a focus on accuracy and clarity.
    • Support the decomposition of traditional requirements into Agile Epics, Features, and User Stories that clearly reflect user needs.
    • Assist in mapping user stories to technical design documents, ensuring clarity and alignment between business goals and technical specifications.
    • Help identify related user stories, dependencies, and priorities in collaboration with senior analysts and the Product Owner.
    • Support backlog refinement activities by maintaining well-organized user stories and requirements documentation.
    • Participate in testing activities, including helping draft test objectives, test plans, and test cases.
    • Execute basic functional and regression tests and document results to support solution quality.
    • Help coordinate and facilitate User Acceptance Testing (UAT), including capturing stakeholder feedback and communicating progress to project leads.
    • Recommend and assist in implementing internal improvements to BA team processes, including creating or enhancing tools and workflows using Power Apps or Power Automate.

    Qualifications:
    • Bachelor's degree in business, Information Systems, Computer Science, Public Administration, or related field; or in equivalent combination of education and experience.
    • Internship or academic project experience involving business analysis, requirements documentation, process mapping, or solution evaluation.
    • 0 to 2 years of experience in business analysis, project support, data analysis, or related work.
    • Strong written and verbal communication skills with the ability to document information clearly.
    • Foundational understanding of Agile and traditional Waterfall SDLC concepts.
    • Basic understanding of data analysis and organizational data structures.
    • Strong organizational skills and attention to detail.
    • Ability to work collaboratively and receive guidance in a team environment.
    • Curiosity, initiative, and willingness to learn VDOT systems, processes, and analysis standards.

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