Associate Account Manager

Job Summary

The Associate Account Manager supports day-to-day customer account management and sales activities while developing the skills needed to grow into a fully independent account owner. This role partners closely with customers and cross-functional internal teams to execute sales strategies, support new business opportunities, and deliver a high level of customer satisfaction. Based in Milpitas, CA, this position follows an on-site/hybrid work model and is ideal for a motivated professional seeking to build a long-term career in technical sales within a global organization.

Essential Duties and Responsibilities

• Own and execute revenue/budget targets for assigned accounts.
• Support management of assigned customer accounts and serve as a primary and/or secondary point of contact.
• Partner with internal teams, including engineering, production, and overseas teams in Japan and Singapore, to support customer requirements and resolve issues.
• Assist with the execution of sales strategies to support revenue growth and customer retention goals.
• Monitor sales activity and prepare regular reports, including weekly updates, forecasts, and monthly presentations.
• Identify and follow up on new business opportunities and customer leads.
• Coordinate with factory teams on quotation requests, pricing, and proposal preparation.
• Participate in customer meetings, site visits, and industry events with guidance from senior team members.
• Build product and industry knowledge to effectively support customer discussions and technical inquiries.
• Maintain accurate customer records, communication logs, and pipeline updates in internal systems.
• Travel domestically for customer visits approximately 2–6 times per quarter.
• Support occasional international travel to Japan and/or Singapore as business needs require.
• Collaborate effectively across global teams and participate in meetings across multiple time zones as needed.

Qualifications

Required:

• Bachelor's degree in Business, Engineering, or a related field.
• 3–6 years of experience in sales, account management, customer success, or a related customer-facing role.
• Strong communication and interpersonal skills with the ability to build and maintain customer relationships.
• Commercial awareness and ability to support sales initiatives and business growth.
• Strong organizational, analytical, and problem-solving skills.
• Ability to manage multiple priorities and work independently in a fast-paced environment.
• Willingness to travel domestically and occasionally internationally.
• Ability to work in an on-site/hybrid environment in the Bay Area.
• Flexibility to participate in meetings with global teams, including Asia time zones.
• Proficiency in Microsoft Office (Teams, Outlook, Word, PowerPoint, and Excel).

Preferred:

• Experience or familiarity with the semiconductor industry.
• Experience supporting technical products or working in a B2B sales environment.
• Experience in a customer-facing role within a global or cross-functional organization.
• Background in engineering, materials science, or another related technical discipline.
• Japanese language skills are a plus but not required.

Location

Milpitas, CA, located in the heart of Silicon Valley, offers a vibrant community with a rich blend of cultural, recreational, and educational opportunities. As a hub for technology and innovation, it is an ideal location for professionals seeking to advance their careers in a dynamic and global environment.

Benefits
PEAK's benefit offerings available for our associates include medical, dental, vision, Flexible Spending Account (FSA), Dependent Care Savings Account (DCA), and 401K plan. PEAK believes that taking care of our team is essential for success and we are proud to provide benefits that enhance both your well-being and your future. Additionally, our associates may be eligible for Paid Sick Leave as required by Federal, State, or local laws.  

Equal Opportunity Employer (EEO) 
PEAK Technical Staffing is committed to creating a diverse and inclusive environment and is proud to be an Equal Opportunity Employer. PEAK does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or veteran status, or any other characteristic protected by applicable law. All employment decisions are made based on qualifications, merit, and business need. We encourage all individuals to apply. 

Americans Disabilities Act (ADA) 
The physical and mental requirements described in this job description are representative of those that must be met by an employee to successfully perform the essential functions of the position. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions. Must be able to perform the essential physical functions of the position, including sitting, standing, walking, stooping, kneeling, and lifting up to 25 pounds, with or without reasonable accommodation. 

Candidate Privacy
To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to https://peaktechnical.com/privacy-policy/ and https://peaktechnical.com/ca-residents-privacy-rights/  

AI Recruiting Disclosure 
We use AI-assisted tools to help review applications and compare your experience to job requirements, but all hiring decisions are made by human recruiters. You may request a human-only process or opt out of automated communication at any time. Required notices and our latest bias audit are available on our website: www.peaktechnical.com/ai-disclosure.