Position Summary:
Responsible for professional customer service, purchasing, coordination of transportation and administrative duties as it relates to the Feed Division. 50% of this role is purchasing and pricing of feed products. The other 50% of this role would be to assist the VP of the Feed Division.
Duties & Responsibilities:
- Assist in the purchasing of feed products daily.
- Assists in the tracking of transportation and delivery of products to our feed mill locations.
- Assists in the tracking of feed deliveries that are direct to the farm deliveries.
- Issuing and tracking of purchase order numbers for all Toll Mill purchases.
- Sending out feed contracts to customers and tracking to insure proper signatures from customers.
- Daily processing of PO purchase order sheets to insure location managers and accounts payable staff get information in a timely manner.
- Assists in maintaining the files and records of customers as necessary.
- Provide daily grain retail price sheets for the feed division.
- Provide prices for selected daily bid situations and customer follow-up.
- Prepare Power Point presentation material for supervisor.
- Generate weekly and monthly reports such as ROI tracking, Net Controlled cow report, promotional sales reports, tracking of division goals verses actual performance, and monthly performance indicator reports.
- Communicates with customers and relays pertinent information to the appropriate personnel.
- Provide bi-weekly feed prices to outside feed consultants.
- Provide monthly reports to outside feed consultants.
- Monthly sales performance summary for Feed Sales Specialists.
- Performs other duties as assigned by supervisor.
Customer Service
- Take customer calls and refer callers to appropriate staff members.
- Promote customer purchasing when contract opportunities arise.
- Provide pricing on bid situations to customers and outside consultants.
- Follow up on feed bid situations and ask for the orders (sales).
- Email weekly feed market information sheets to customers and consultants.
- Help monitor credit on direct ship customers.