Assistant Vice Chancellor for Student Success and Academic Outreach

Careers at SUSLA

POSITION SUMMARY

The Assistant Vice Chancellor for Student Success and Academic Outreach provides strategic leadership, direction, and oversight for student services and enrollment initiatives that promote student recruitment, retention, engagement and success. Reporting to the Vice Chancellor, the Assistant Vice Chancellor collaborates with academic and administrative leadership to develop and implement innovative programs that enhance the student experience while supporting the institutions strategic goals and enrollment objectives.

This position serves as a key member of the Universitys leadership team and is responsible for ensuring exceptional student support services, regulatory compliance, data-informed decision-making, and continuous improvement across Student Affairs and Enrollment Management operations.

RESPONSIBILITIES:

• Under the direction of the Vice Chancellor of Student Affairs & Enrollment Management provide visionary leadership to departments within Student & Campus Life and Academic Outreach.
• Foster a student-centered culture focused on academic success, student engagement, and institutional excellence.
• Collaborate with academic leadership to improve student persistence, and graduation rates.
• Collaborate with other institutional leadership on initiatives designed to improve enrollment growth and student success outcomes.
• Provide leadership for recruitment strategies.
• Develop and implement comprehensive enrollment management plans that support institutional enrollment goals.
• Analyze enrollment trends and market data to identify opportunities for growth.
• Oversee admissions operations to ensure efficient processing and exceptional customer service.
• Collaborate with Financial Aid, Academic Affairs, Marketing, and Institutional Research to support enrollment initiatives.
• Monitor enrollment metrics and prepare reports for executive leadership.
• Provide leadership and oversight for areas that may include: student & campus life, student conduct & student leadership development.
• Support programs that enhance student engagement and sense of belonging.
• Ensure compliance with federal, state, system, and institutional policies related to student affairs and enrollment.
• Recruit, supervise, mentor, and evaluate directors and professional staff.
• Promote professional development opportunities for staff.
• Serve on institutional committees and executive leadership teams.
• Represent the Vice Chancellor when assigned.
• Perform other duties as assigned.

MINIMUM QUALIFICATIONS:

• Masters degree from an accredited institution in Higher Education Administration, Student Affairs, Educational Leadership, Business Administration, or a closely related field.
• Five (5) or more years of progressively responsible leadership experience in higher education administration.
• Demonstrated experience in student affairs, enrollment management, admissions, retention, or student success.
• Experience supervising professional staff and managing departmental budgets.
• Strong knowledge of higher education regulations and student services.

PREFERRED QUALIFICATIONS:

• Doctoral degree in Higher Education Administration, Educational Leadership, or a related field.
• Experience at a comprehensive public college or university.
• Demonstrated success in enrollment growth and student retention initiatives.
• Experience with strategic planning and accreditation processes.
• Experience using Banner, Ellucian, CRM systems, and student information systems.

Work is primarily performed in an office environment with occasional evening and weekend responsibilities. Travel may be required for recruitment activities, conferences, and institutional events.

COMPENSATION: Commensurate with experience

TYPE: Full-time

APPLICATION DEADLINE: Review of applications begins August 21, 2026 and continues until position is filled.

• The application can be filled out online at SUSLAs Application for Employment
• *Note: If you are an internal candidate, please fill out the Internal Employment Application.

Please attach cover letter, resume, transcript(s), and three references to application.

Louisiana is a State As a Model Employer (SAME) that supports the recruitment, hiring, and retention of individuals with disabilities.

Reasonable accommodations may be made to enable individuals with disabilities to perform the duties.

Criminal background check and reference verification is required.

Southern University at Shreveport, an institution within the Southern University and A & M System, seeks to provide quality education for its students, while being committed to the total community. This institution prepares students for careers in technical and occupational fields; awards certificates, diplomas and associate degrees; and offers courses and programs that are transferable to other colleges and universities. Dedicated to excellence in instruction and community service, this open enrollment institution promotes cultural diversity, provides developmental and continuing education, and seeks partnerships with business and industry.

Title IX is a federal law that prohibits discrimination on the basis of sex in any federally funded education program or activity. Title IX prohibits use of federal money to support sex discrimination in education programs and provides individuals protection against such practices.

In compliance with federal law and USDOE federal guidance, including provisions of Title VII of the Civil Rights Act of 1964 (Title VII), Title IX of the Education Amendments of 1972 (Title IX), Section 503 and 504 of the Rehabilitation Act of 1973, the Americans with Disabilities Act (ADA) of 1990, the ADA Amendments Act of 2008, the Age Discrimination in Employment Act of 1967 (ADEA), Executive Order 11246, Executive Order 13988, the Vietnam Era Veterans Readjustment Assistance Act of 1974 as mended by the Jobs for Veterans Act, the Uniformed Services Employment and Reemployment Rights Act, as amended, and the Genetic Information Nondiscrimination Act of 2008, an institution of the Southern University System shall not discriminate against individuals on the basis of their race, sex, sexual orientation, gender identity, gender expression, religion, color, nation or ethnic origin, age, disability, military service, covered veteran's status, or genetic information in its administration of education policies, programs, or activities; admission policies; scholarship and loan programs; athletic or other institution-administered programs; or employment.

As part of their commitment to maintaining a community free of discrimination, and in compliance with Title IX's mandate, institutions of the Southern University System shall address allegations of power-based violence and sexual misconduct, including sexual harassment and sexual assault, in a timely and effective manner. Further, institutions of the Southern University System will provide resources as needed for affected persons (Reporters, Complainants, Respondents, and third parties within the institution's community) and will not tolerate retaliation against any person who reports or participates in the investigation of alleged power-based violence or sex/gender discrimination.

In accordance with the requirement of Title II of the Americans with Disabilities Act of 1990 and its Amending Act of 2008 (collectively "ADA"), the Southern University System (System) will not discriminate against qualified individuals with disabilities on the basis of disability in its services, programs, or activities. The System does not discriminate on the basis of disability in its hiring or employment practices and complies with all regulations promulgated by the U.S. Equal Employment Opportunity Commission under Title I of the ADA. The System will generally, upon request, provide appropriate aids and services leading to effective communication for qualified persons with disabilities so they can participate equally in the System's programs, services, and activities, including qualified sign language interpreters, assistive listening devices, documents in Braille, and other ways of making communications accessible to people who have speech, hearing, or vision impairments. The System will make reasonable modifications to policies, procedures, and programs to ensure that people with disabilities have an equal opportunity to enjoy all of its programs, services, and activities. Anyone who requires an auxiliary aid or service for effective communication, or a modification of policies or procedures to participate in a program, service, or activity of the System, should contact the ADA Coordinator. The ADA does not require the System to take any action that would fundamentally alter the natures of its programs or services or impose an undue financial or administrative burden. Complaints that a program, service, or activity of the System is not accessible to persons with disabilities should be directed to the ADA Coordinator.