Assistant Team Leader (Assistant Manager)

• Chick-fil-A Careers
• Langhorne
• Assistant Team Leader (Assistant Manager)

Assistant Team Leader (Assistant Manager)

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Full-time

$18.00 - 20.00 per hour

Objective:

An Assistant Team Leader is the third level of leadership at Chick-fil-A Langhorne. An Assistant Team Leader candidate is identified by performing with excellence and consistency, as well as exhibiting "soft" leadership skills. The Assistant Leader position is heavily task oriented (e.g. training, opening & closing assigned stations, positioning team members, executing breaks as per Team Leaders shift plan), but they still function operationally as a leader in a team member position. They are also expected to implement/enforce the Team Leaders game plan & are capable of proficiently running the shift for small amounts of time. They are dedicated to training & developing others. They, also, must have a strong awareness of Chick-fil-A systems, policies and procedures.

Skills & Preferred Qualifications:

• Outstanding customer service skills
• Ability to multi-task & remain organized
• Strong attention to detail
• Prior leadership experience (required)
• Strong verbal and written communication skills
• Ability to adapt quickly to different scenarios

Summary of Expectations:

• Train new team members
• Open or close assigned stations as required
• Assist team members during break times
• Execute and support the Team Leader's shift plan
• Serve as a role model for the team, aligning with the company's Vision, Mission, and Core Values
• Prioritize food safety and ensure adherence to established procedures
• Provide coaching and constructive feedback to team members based on Pathway training modules
• Address and resolve guest complaints
• Act as a responsible steward of resources and equipment
• Contribute to achieving team business goals set by the Owner/Operator
• Attend regular Assistant Leader meetings
• Conduct team member performance evaluations every six months
• Oversee cash management tasks and responsibilities
• Other duties as assigned

Work schedule

• 8 hour shift
• Weekend availability
• Holidays
• Day shift
• Night shift
• Overtime

Benefits

• Paid time off
• Health insurance
• Dental insurance
• Vision insurance
• Life insurance
• 401(k)
• 401(k) matching
• Profit sharing
• Paid training

Chick-fil-A - Langhorne

1440 E Lincoln Hwy, Langhorne, PA 19047, USA

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This job posting is for an opportunity at a Chick-fil-A Restaurant business independently owned and operated by a local franchised Operator. If you choose to apply for this position, you understand and acknowledge that your application and any information included with it will only be submitted to the Operator. Chick-fil-A, Inc. will not receive a copy of your employment application and will not be involved in any decisions regarding whether to hire you. If you are hired for this position, you also understand and acknowledge that the Operator's restaurant business will be your employer, not Chick-fil-A, Inc., and that the Operator is solely responsible for all decisions related to your employment, including hiring, firing, discipline, compensation, scheduling and supervision.