Compensation Starting hourly range 21
POSITION PURPOSE The individual in this position is responsible for assisting the Store Manager with achieving andor exceeding the stores sales plan while insuring profitable store operations and performing all functions necessary to provide superior customer service. This includes the appropriate control management andor development of all resources including store personnel merchandise cash and budget and facilities. The Assistant Store Manager assumes supervisory responsibility in the Managers absence.
ESSENTIAL JOB FUNCTIONS KEY ACCOUNTABILITIES
Sales In partnership with the Store Manager ensure store meets or exceeds weekly monthly annual sales budgets and consistently contributes to the companys overall achievement. Model Lindt standards and core competencies through everyday activities leadership commitment passion sales focus drive for results etc. Demonstrate a comprehensive understanding of the stores sales mission and the ability to communicate it effectively in actionable terms to the store staff. Is able to quanitifiably articulate overall store metrics and performance. Motivate staff build brand commitment and hold staff accountable to meeting critical internal KPIs and external sales opportunities. Identify and capture external sales opportunities to include but not limited to business-to-business contacts external networking events and marketing opportunities . Proactively manage inventory levels in accordance with stores individual trends to insure stock levels are in line with sales demands and quality assurance guidelines while minimizing out of stocks overstocks and dated product.
Staff Development Support Store Manager with hiring managing and developing store personnel according to Lindt & Sprüngli guidelines and standards in order to ensure a knowledgeable friendly well-trained staff. Assist with recruiting qualified individuals for open positions. Proactively and effectively network to provide viable candidates for the store and district. Help to train staff to company standards ensuring daily operations and sales are achieved. Assist with training and developing staff sales techniques insuring expert product knowledge is consistently demonstrated and the brand is accurately represented to the customer. Escalate issues to Store Manager and Retail District Manager in an effective and timely manner.
Operational Controls In partnership with the Store Manager ensure store meets or exceeds company standards for operational controls. Inventory Control Shrink. Cash Management POS paperwork logs Policies & Procedures. Responsible for audit compliance DM Store Visits Loss Prevention and Food Safety. Payroll Labor Management. Compliance with specific store scheduling templates that are designed to meet the needs of the business. Expense Control sampling damagessupplies etc.. Follow company directives in a timely and accurate manner. Comply with all quality assurance Policies & Procedures.