Assistant Store Manager

Check store email address daily (during scheduled working hours) and respond to emails from Corporate and Red Rock Java,Inc. Maintain flexibility to work nights and weekends in order to train new team members, or re-train existing team members.

ASSISTANT STORE MANAGER - JOB DESCRIPTION / POSTING

Are you Amazing? Are you Ready to Lead? Are you coachable?  We want YOU!

 

Scooter’s Coffee on E 70th Street in Shreveport is looking for an Amazing Assistant Store Manager to help lead a team of

baristas to be Amazing! With over 930 locations nationwide, Scooters Coffee is a fast-growing brand in the coffee industry. We strive for Amazing People, Amazing Drinks, Amazingly fast! Our culture is fast-paced, fun and constantly adding value and

developing our team members. We are passionate about coffee, blenders and infused beverages and are looking for a strong leader with an Amazing personality to grow with us.

A qualified Assistant Store Manager would enjoy the following job perks:

    Competitive pay paid bi-weekly: $14-$16/hr.

    Fun, fast-paced & productive work environment

    One FREE specialty drink on-shift.

    All you can drink FREE brewed coffee on-shift

    Ongoing Leadership training

    Opportunities for future management positions

If you are Amazing, look no further, and submit your application today!

 

Responsibilities of Assistant Manager include, but are not limited to:  

Leading & Coaching the Team

    Lead team while the Store Manager is not present

    Direct the barista station workflow and maintain quality and speed of service

    Maintain confident, positive demeanor during stressful circumstances

    Provide feedback and encouragement to employees

    Ensure baristas are aware, knowledgeable, and coached in their top 3 priorities (Training, Friendliness, and Speed)

    Answer questions and field team member phone calls as needed

    Use good judgment to know when to contact Store Manager when necessary

    When warranted, administer necessary disciplinary actions to include written warnings, corrective action forms, and behavioral documentation

Paperwork Tasks & Meetings

    Assist with inventory and enter Harvest order in shopping cart each week

    Provide assistance in the interviewing, hiring, and training of new employees

    Assist with scheduling team members

    Check store email address daily (during scheduled working hours) and respond to emails from Corporate and Red Rock Java,Inc.Leadership Team in a timely fashion

    Other tasks as assigned by Store Manager and Store Owner at their discretion

    Attend monthly/quarterly meetings with the Store Manager and/or Store Owner. Bring any ideas for growth, professional development needs, and questions to this meeting.

Schedule

    Serve as the Manager when Store Manager is off shift

    Know all aspects of being an excellent barista

    Lead and coach your team through rushes 

    Focus on an over-the-top customer experience

    Maintain store cleanliness both inside and outside

    Upsell drink size, food, and drink add-ins

    Hold team members accountable for all company policies and procedures

    Serve as point of contact for team member questions

    This includes being available for phone calls and handling personnel situations as they arise

    Coach the team as to what constitutes an emergency and, therefore, a phone call

    Maintain flexibility to work nights and weekends in order to train new team members, or re-train existing team members

Same Store SalesGrowth

    Work closely with Store Manager and Owner to maximize sales growth /retention

    Uphold the integrity of the3 Amazings - Amazing People, serving Amazing Drinks, Amazingly Fast

    Uphold the company core values in all we do - Integrity, Love, Humility, Courage.

    Upselling - of drink size, food, and drink add-ins.

    Beating the Scooter’s System Averages - grow store sales at a rate that beats the Scooter’s System Average on a quarterly basis. 

If you are ready for the challenge, we want YOU!! Apply today!

HAVE FUN, COACH YOUR TEAM, BE KIND, & MAKE THOSE AROUND YOU FEEL SPECIAL!!!

THE SCOOTER'S
COFFEE FACTS
Over time, Scooter’s Coffee cultivated and nourished strong emotional ties with our farmers, employees, franchisees, baristas, customers, and suppliers. It’s these ties that make up the very fabric of our brand and capture the magical essence of who we are and what we stand for....There’s Just Something About Scooter’s Coffee.

Salary

$14.00 - $16.00 per hour

Benefits

Tips, Bonus pay, Paid time off, Employee discount, Paid training

Job Type

Part time

Schedule

Weekend availability, Holidays, On call