Assistant Store Manager

Overview:

Candidates should possess the following traits: excellent leadership, supervisory, communications and organizational skills. Strong retail customer service background and proven ability to train, develop and motivate associates is highly desired. The ability to multi-task and thrive in a fast-paced retail environment is an essential quality. Most of all, the qualified candidate should have a minimum of two-year retail or hospitality experience, be highly energetic and have a passion for working with the public.

Responsibilities

• Provide customer service by greeting and assisting customers and responding to customer inquiries and complaints.
• Oversight of employees engaged in sales, inventory-taking, reconciling cash receipts, or in performing services for customers.
• Monitor sales activities to ensure that customers receive satisfactory service and quality goods.
• Stock Inventory and reorder when inventory drops to a specified level within 48 hours.
• Instruct staff on how to handle difficult clients, sales goals, and communicate promotions to clients.
• Instruct staff to drive sales and revenue for each location
• Communicate properly with other departments such as HR, Warehouse, etc.
• Assist in training and evaluation of personnel in sales or marketing establishments.
• Assign employees to specific duties.
• Enforce safety, health, and security rules.
• Examine merchandise to ensure that it is correctly priced and displayed and that it functions as advertised.
• Assist in cleaning and organizing shelves and displays and selling merchandise.
• Plan and prepare work schedules and review timecards (if required).
• Review inventory and sales records to prepare reports for management and budget departments.
• Examine products purchased for resale or received for storage to assess the condition of each product or item.
• Ensure policies, goals, objectives, and procedures are being adhered to for their department.
• Ability to lift and carry 20lbs. for short distances.
• Ability to stand and/or be active for 8 to 10 hours per shift.
• Maintain a clean presentation of the retail space and coordinate repairs with appropriate team members.

Compensation and Benefits

• Hourly pay of $15
• Manager commission to be based on store sales
• 10 days of paid time off annually to accrue after 90-day period