The Assistant Store Manager is responsible for overseeing daily operations,
sales performance, team leadership, and customer service at the garden center. This
individual ensures the store operates efficiently and profitably, delivering exceptional
customer experience while maintaining a healthy, vibrant retail environment
Key Responsibilities:
Operations Management
- Manage day-to-day operations including staffing, inventory, and facilities
- Ensure budget adherence, profitability, and regulatory compliance
Sales & Customer Experience
- Lead sales performance through promotions, events, and service excellence
- Monitor customer feedback and resolve issues promptly
Team Leadership
- Recruit, train, and manage store staff
- Promote a culture of professionalism, initiative, and cross-training
- Empower staff to problem-solve independently
- Build a talent pipeline and leadership redundancies to ensure consistency,
- regardless of daily staffing
Inventory & Merchandising
Monitor stock levels and ensure timely restocking
Collaborate closely with buyers, mentor them, and foster a cohesive planning
environment to minimize gaps and overlaps
Marketing & Community Engagement
Coordinate local promotions and marketing activities
Develop strong, positive relationships with neighboring businesses, schools,
churches, residential communities, as well as the town/county
Be a visible and collaborative “Mayor of the Marketplace” who brings positive
- energy and connection to the community
Qualifications:
- 5+ years of retail or garden center management experience
- Solid knowledge of plant care and seasonal products
- Proven business acumen and leadership skills
Physical Requirements:
- Able to lift 50 lbs and work outdoors in various weather conditions
Additional Requirements:
- Valid Driver’s License
- A clean driving record
- Background check will be done on all hires
Additional Terms:
- Saturdays are required as part of your regular schedule
- Employment is contingent upon maintaining full-time status
- Duties may evolve based on company needs
- Employees must not post or promote competitive activity on personal social media
- Any guest engagement projects must be documented and approved in accordance with company processes
#hc270229