Assistant Store Manager (Green Bay, WI)

Job Summary:

The Assistant Store Manager supports the Store Manager in driving sales and delivering excellent customer experiences, overseeing staff, sales activity, and overall store operations. They assist in hiring and training employees, ensuring they are properly coached to meet sales targets and provide exceptional service. Responsibilities include executing customer service processes, monitoring sales presentations, managing staffing schedules, maintaining store appearance, handling customer issues, managing inventory, and participating in marketing efforts to increase store traffic. The role requires strong leadership, sales, and organizational skills, with a willingness to work evenings and weekends as needed.

Responsibilities & Duties:

• Assist Store Manager in managing one or more retail stores, including staff, sales activity, customer relations, and overall operations.
• Meet established sales and retention goals for all products, conduct interviews, and make hiring decisions.
• Ensure staff is properly trained by enrolling new hires in training classes, providing on-the-job training, and tracking training attendance.
• Execute the customer service delivery process accurately and efficiently, consistently displaying a positive attitude and professional image, while also observing sales presentations, providing coaching for improvement, and developing staffing schedules to meet store traffic demands.
• Other duties as assigned

Requirements:

• High school education or equivalent is required, with at least two years of sales leadership experience in a goal-driven environment.
• Proficiency in communication, interpersonal, and managerial skills, including conflict resolution, coaching, and delegation.
• Strong organizational abilities, decision-making skills, and familiarity with basic computer operations.
• Valid drivers license is required, with the ability to work independently and maintain store operations effectively.

Individuals with a strong background in retail sales leadership, excellent communication and organizational skills, and the ability to effectively motivate and develop a team would excel in the role of Assistant Store Manager.

To view our competitive benefits, click here!

Joining Nsight:

Our family of companies provides complete telecommunications services, including wireless and fiber-based services to residential and business customers, along with tower erection and maintenance services in Wisconsin and Michigan's Upper Peninsula. Our commitment to customer service, local philanthropic efforts and green initiatives makes us an employer of choice in the state of Wisconsin. We like to hire people looking to grow with an organization and those who are excited about the ever-changing telecommunications industry.

Nsight is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information. This is a drug-free workplace.

If you require reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please direct your inquiries to the Recruiting Manager at recruiting@nsight.com.