Job Summary
The Assistant Store Manager is responsible for performing duties as directed by the Store Manager & Operational Management (both Gerrity's Officers and Department Supervisors) for the successful operation of their designated store. Assistant Managers are responsible for leading and managing associates involved with activities in all departments of the store which include grocery, perishables, check-out areas, returns, customer service, and receiving. They are also responsible for managing the receiving, unloading, distribution, and stocking of merchandising the store.
Responsibilities:
- Collaborate with Store management and assist with all aspects of total store operations including customer service, associate development, sales, profit, payroll, and productivity goals, store standards, and more.
- Supervise store operations and perform essential duties of the Store Manager in their absence.
- Manage, control, and track store payroll and budget, collaborating with management to meet sales, profit, payroll, and productivity goals; maintain and utilize payroll system to ensure accurate inputs, adjustments, and projections.
- Assist with department scheduling and training.
- Oversee and lead operational team, including department managers and associates.
- Ensure compliance with store programs and policies as well as local, state and federal food, labor and safety regulations.
- Responsible for ensuring the store is organized and ready for business.
- Ensure open/close procedures are followed.
- Ensure all daily inventory tasks are completed.
- Resolved customer complaints in a timely and satisfactory manner.
- Respond to customer inquiries on merchandise and make appropriate recommendations.
- Ensure accuracy of store signage, resets, and Planograms.
- Supervise and train staff.
- Coordinate the overall supervision of staff to ensure sales performance goals are met and procedures are followed accurately.
- Assist with store inventory to reduce shrinkage, maintain appropriate stock levels and ensure inventory accuracy.
- Assist with the shipping, receiving, and inventory flow for the store.
- Forecast scheduling needs to meet customer demand and create work schedules
- Delegate daily workload among associates to meet merchandising and visual presentation standards
- Enforce safety policies and procedures
- Other dudites may be assigned.
Job Requirements:
- High School Diploma or G.E.D. Equivalent.
- Minimum 3-4 years of prior Retail Management/Supervisor experience.
- Employee must regularly move and/or lift 50lbs
- Valid and unrestricted Driver's License
- Must be 18 years of age or older.
- Ability to hear, speak, and understand the spoken word.
- Ability to read, write, analyze, interpret and understand the English language.
- Ability to calculate figures and amounts, such as discounts, interest and percentages.
- While performing the duties, the employee is regularly required to stoop, kneel, crouch, stand, walk, use hands to finger, handle or feel objects, tools or controls, reach with hands and arms, climb or balance.