Assistant Store Manager *Excellent Benefits!

Cinter Career

San Francisco, CA

JOB DETAILS
SALARY
$25–$30 Per Hour
SKILLS
Administrative Management, Administrative Skills, Communication Skills, Compensation and Benefits, Computer Skills, Corporate Policies, Customer Support/Service, Data Management, Detail Oriented, Financial Reporting, Maintain Compliance, Manual Dexterity, Mathematics, Operations, Operations Management, Optometry, Order Picking/Packing, People Management, Pricing, Privacy Regulations, Problem Solving Skills, Regulatory Compliance, Resolve Customer Issues, Retail, Retail Management, Retail Operations, Revenue/Sales Reporting, Sales, Schedule Development, Staff Motivation, Staff Training, Team Player, Time Management, Track Customer Issues, Training/Teaching
LOCATION
San Francisco, CA
POSTED
3 days ago
︎ Job Details:
• Job Title: Assistant Store Manager
• Client: Retail Company
• Working Location: San Francisco, CA
• Working style: On-site
• Employment Type: Full-time
• Salary: DOE (approximately $25-30 per hr)

︎ What will you do:
The Assistant Store Manager supports the Store Manager in daily store operations. This role includes supervising and training staff, ensuring excellent customer service, and assisting with administrative and management duties. The Assistant Store Manager helps ensure the store operates smoothly and follows company policies and goals. When the Store Manager is absent, this position assumes full responsibility for store operations.

Store Operations & Customer Service
Train employees on company service standards, products, and procedures
Maintain a welcoming, friendly, and professional store environment
Address customer needs, questions, and complaints promptly and respectfully
Resolve customer issues with honesty and integrity
Assist the Customer Service Center (CSC) when needed
Act as Store Manager in their absence

Staff Supervision & Development
Assign daily tasks to staff to improve efficiency and reduce customer wait times
Support employee satisfaction, teamwork, and professional growth
Help resolve staff concerns and recognize strong performance
Work with management to maintain store appearance and product displays
Conduct meetings to communicate policies, goals, and updates
Enforce company policies related to safety, conduct, and service standards
Create employee schedules based on business needs and availability
Ensure staff receive proper breaks and cover the sales floor when needed

Sales, Data & Compliance Management
Assist with daily sales reports, financial records, and timekeeping
Maintain customer records, prescriptions, orders, and payments in compliance with privacy laws
Ensure compliance with all federal, state, and local employment and safety regulations

Additional Duties
Assist customers with selecting, ordering, and caring for eyewear
Take facial measurements and explain pricing, returns, and warranties
Receive and verify inventory shipments
Adjust, fit, and assemble eyeglasses
Perform cashier duties
Complete other tasks as assigned by the Store Manager

︎ Required Qualifications & Skills:
Education
Associate degree in Opticianry or some postsecondary education preferred

Experience
At least one year of retail management experience (optical industry preferred)
At least one year of experience as an optician in a retail store or optometry office

Required Skills & Abilities
Knowledge of retail operations and staff management
Strong customer service and sales skills
Ability to train, motivate, and supervise employees
Basic math and computer skills
Strong communication, time management, and problem-solving skills
Ability to handle conflict and make sound decisions
Manual dexterity and attention to detail
Ability to operate eye exam and optical measuring equipment

About the Company

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Cinter Career