Come join our Team!
The Assistant Store Manager supports the daily operations, sales performance, and team leadership of Kilwins, Elizabethtown. In partnership with the Store Manager, this role helps drive sales growth, deliver exceptional customer experiences, maintain operational excellence, lead employees and uphold brand standards. The Assistant Store Manager plays a key role in developing team members, managing inventory, and ensuring consistent execution across the store.
Essential Functions
- Assist in leading day-to-day operations, coaching, and developing store associates across both food service establishments.
- Foster a positive, inclusive, and customer-focused work environment.
- Support recruiting, onboarding, training, and retention efforts.
- Model company values and professional leadership behaviors.
- Assist with daily opening and/or closing procedures.
- Maintain product knowledge.
- Ensure compliance with company policies, procedures, and safety standards.
- Monitor cash handling, and deposits.
- Assist Store Manager in maintaining accurate inventory levels
- Ensure the store maintains high standards of cleanliness, organization, and visual presentation.
- Support staffing and scheduling across locations as business needs require.
- Assist with special projects, store launches, remodels, and cross-brand initiatives.
- Other duties may be required.
What We’re Looking For:
- High school diploma or equivalent.
- 2-5 years of retail leadership or supervisory experience.
- Strong customer service and sales management skills.
- Excellent communication, organizational, and problem-solving abilities.
- Ability to work flexible schedules, including some evenings, weekends, and holidays.
- Food Safety Manager Certification a plus but not required
- Experience in a food service, a plus.
Working Conditions
- Ability to stand and walk for extended periods.
- Ability to lift and move up to 40 pounds.
- Ability to bend, stoop, climb ladders, and perform stockroom duties.
- Ability to work efficiently in a fast-paced environment.
- Ability to communicate face-to-face with guests and Krewe team members.
This position may require availability for:
- Weekday and weekend shifts
- Early mornings and/or evenings
- Holidays
We understand that our team members have commitments outside of work, and we will work with you to try and create a schedule that works for both you and the business.
At Kilwins Elizabethtown, we create sweet memories with handcrafted chocolates, fudge, ice cream, and other favorite treats. We’re looking for team members who enjoy helping guests, take pride in the quality and history of Kilwins and bring warmth and care to every interaction.
Salary
$32000.00 - $36000.00 per year
Benefits
Tips
Job Type
Full time