Assistant Store Leader, Customer Experience & Outreach
Crate&Barrel
Houston, TX
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JOB DETAILS
SKILLS
Coaching, Communication Skills, Customer Experience, Customer Support/Service, Data Analysis, Leadership, Metrics, Performance Analysis, Retail, Sales, Sales Operations, Team Player, Time Management
LOCATION
Houston, TX
POSTED
2 days ago
Motivated and decisive, Assistant Store Leader - Customer Experience & Outreach energizes the sales team to provide exceptional service. They are natural leaders who connect with staff and customers, owning customer resolution and making timely decisions to meet needs. Responsibilities include managing workload, setting and tracking sales and operational metrics, coaching staff, promoting teamwork, analyzing performance data, and ensuring excellent customer service. They collaborate with leadership on planning, communicate store initiatives, and foster a positive store environment. Ideal candidates have 2+ years retail leadership, strong communication skills, and a passion for design. Full-time roles require flexible hours, and experience with digital tools is preferred. Commitment to diversity and equal opportunity is emphasized.
About the Company
C
Crate&Barrel
We have everything we need to be the most talked about Distribution Network in the country. Except you.
Managed with state-of-the-art technology, our Distribution Centers and Cross-docks are hubs for an amazingly streamlined system of inventory control, distribution, and customer relations that services all of our business channels. The only thing missing is YOU!
We offer a competitive compensation and benefits package, profit sharing, 401(k), and a generous merchandise discount. Please visit our website at