Assistant Service Advisor Entry Level

Portland Motor Works Inc

Portland, OR

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JOB DETAILS

SKILLS

Administrative Skills, Automotive Industry, Automotive Repair and Maintenance, Communication Skills, Customer Support/Service, Detail Oriented, Driver's License, Health Insurance, Interpersonal Skills, Literacy, Logistics, Maintenance Services, Mentoring, Multitasking, Organizational Skills, Presentation/Verbal Skills, Retail, Retail Management, Short Messaging Service (SMS), Training/Teaching, Writing Skills

LOCATION

Portland, OR

POSTED

10 days ago

Benefits:

Employee discounts
Health insurance
Paid time off
Training & development

Job Summary

We are looking for an energetic and organized Service Advisor Assistant to join our growing automotive team. This is a foundational, entry-level role perfect for someone looking to launch a career in the upscale automotive service field. You will work side-by-side with our experienced Service Advisor, learning the ropes of customer communication, repair tracking, and shop workflow.
Key Responsibilities

Customer Welcome: Greet clients warmly upon arrival, getting them checked in and comfortable.
Administrative Support: Help input accurate vehicle and customer information into our digital shop management system.
Shop Logistics: Safely move customer vehicles between the service drive, parking lot, and storage.
Status Updates: Assist with calling or texting clients to provide quick status updates on their vehicle’s progress.
Quality Checks: Ensure repairs are completed correctly, vehicles are clean and ready for a seamless delivery.
Daily Organization: Keep the service drive, writer desks, and customer waiting areas tidy, professional, and well-stocked.

Requirements & Qualifications

License: Valid driver’s license and a clean driving record are strictly required.
Mindset: A positive attitude, eagerness to learn, and a genuine interest in the automotive industry.
People Skills: Friendly, professional demeanor with strong verbal communication skills.
Detail-Oriented: Ability to multi-task, follow instructions closely, and thrive in a fast-paced environment.
Tech Literacy: Comfortable using computers, tablets, and learning new software systems.
Experience: No prior automotive experience required! Retail, hospitality, or customer service backgrounds are highly valued.

What We Offer

On-the-Job Training: Direct mentorship to help you graduate into a full Service Advisor role.
Career Path: A clear trajectory for promotions and increased earning potential.
Work Environment: A supportive, well organized and team-focused European workshop with a culture of caring and quality.

Assistant Service Advisor Entry Level

Portland Motor Works Inc

Portland, OR

About the Company

Portland Motor Works Inc

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