| Location | Chandler, OK |
Supervises the daily operation of Arrow & Ember Restaurant effectively and efficiently.
Responsible for successfully operating Arrow & Ember Restaurant as measured through Guest and Teammate service scores.
Ensures the highest degree of customer satisfaction in all areas.
Analyzes and evaluates operations to best achieve cost-effective running of the outlet.
Must be able to work successfully with a variety of diverse team members throughout the property.
Conducts pre-shift meetings, makes daily schedule adjustments and controls shifting levels to meet budgeted labor costs; supervises employees' job performance (including coaching and feedback).
Hire staff and ensures proper training, supervision, and development of subordinates.
Monitors and controls physical and sanitary condition of assigned areas.
Assists in the completion of corrective action under the guidance of the Manager of Food & Beverage to achieve revenues, operating expenses , and GSRS rating.
Ensures proper usage and requisition of operating supplies within established guidelines.
Maintains daily employee attendance and work records.
Inspects food service facilities to ensure compliance with state and local health laws and internal regulations.
Ensures legal compliance with other federal, state, and gaming laws
Inspects and tastes prepared foods to maintain quality standards and sanitation regulations.
Works closely with employees and guests to correct concerns and issues regarding quality and services of the food outlet.
Performs other duties as assigned.
Conducts Performance Reviews, including recommending wage increases and promotions
Handling employees' complaints or grievances
Works a flexible schedule including weekends, evenings and holidays.
Works a reasonable amount of overtime when required.