Assistant Production Manager

• Relationship Management: Support the Production Manager in delivering world-class customer service and maintaining positive relationships with clients, park stakeholders, vendors, contractors, cast, and crew.
• Production Planning & Scheduling: Assist in the development and maintenance of production schedules, timelines, project trackers, call sheets, and workflows to support the successful delivery of productions.
• Resource Coordination: Coordinate production resources including personnel, vendors, equipment, materials, accommodations, transportation, and site logistics to support project requirements.
• Budget Tracking & Administration: Support the Production Manager with budget administration, purchase tracking, expense reconciliation, invoice processing, vendor payments, and cost reporting to help maintain budget compliance.
• Vendor & Contractor Coordination: Assist with vendor, freelancer, talent, and contractor onboarding, communications, scheduling, logistics, and deliverable tracking while ensuring compliance with project requirements and company standards.
• Cast and Crew Scheduling, Support and Communication: Coordinate staffing schedules, travel arrangements, accommodations, onboarding documentation, and end-to-end communications for cast members, production crews and technical personnel.
• Logistics & Operations: Support all production logistics including venue coordination, transportation, permitting, equipment movement, shipping, receiving, storage, and production asset installation activities.
• Technical Production Support: Work alongside Production Managers and technical teams to support the installation, operation, maintenance, and removal of production systems including lighting, audio, video, scenic, SFX, and show-control elements.
• Installation & Site Support: Provide on-site production support during rehearsals, installations, technical rehearsals, special events, openings, and strike activities, helping to identify and resolve operational challenges as they arise.
• Quality Assurance: Assist in monitoring production quality, operational readiness, guest experience standards, and technical execution to support successful project delivery.
• Health & Safety Compliance: Support implementation of health and safety procedures, ensuring documentation is maintained, safe working practices are followed, and any concerns are escalated appropriately.
• Risk & Issue Tracking: Monitor project risks, action items, schedule impacts, and operational issues, escalating concerns to the Production Manager and supporting the implementation of mitigation plans.
• Documentation & Reporting: Maintain accurate production records including schedules, meeting notes, call sheets, inventories, project trackers, travel logs, vendor records, expense reports, and other production documentation.
• Cross-Functional Coordination: Act as a liaison between Production, Creative, Technical, Operations, Casting, Recruitment, Health & Safety, and park-based teams to facilitate effective communication and project execution.

• Degree in Arts Administration, Production, Film, Media, Sports, Communications, or a related field; equivalent professional experience considered.
• 2+ years of experience in production coordination within theme park entertainment, or live event/experience industries.
• Excellent verbal and written communication skills
• Working knowledge of live entertainment production development and execution processes, technical disciplines, creative workstreams and daily operations.
• Familiarity in project management software and tools, such as Wrike, Microsoft Project, Asana, Trello, or equivalent.
• Familiarity with health and safety regulations and best practices in show production environments.
• Flexibility to work evenings, weekends, and holidays as required

• Leadership: Enables project team members to achieve collective results through planning, collaboration, and confident decision making.
• Strong Communicator: Able to provide clear direction to team members, crew, talent, vendors, and stakeholders, ensuring clear understanding and alignment across all project activities. 
• Highly Organized: Exceptional at planning and managing complex schedules and resources. 
• Detail-Oriented: Attentive to all parts of the project process.  
• Team-Oriented: Works collaboratively with diverse teams, fostering a positive working environment that encourages cooperation and communication. 
• Proactive Problem Solver: Anticipate potential challenges and develop thoughtful contingency plans to quickly address project challenges to client satisfaction. 
• Decisive: Confident in making quick, informed decisions. 
• Adaptable: Flexible to last-minute changes, unforeseen challenges, or evolving project needs. 
• Professional Attitude: Effectively navigate high-stress situations. Representing yourself, the project and RWS in the most positive way. 
• Resourceful: Finds creative solutions to optimize resources, manage costs, and maintain quality, within budget parameters. 
• Budget-Conscious: Ability to create and track budgets, expenses, P&L, negotiate with vendors and find cost effective solutions to project challenges. 
• Safety-Focused: Prioritizes health and safety of all project team members, supporting protocols and ensuring compliance with industry codes and regulations.
• Time Management: Capable of handling multiple projects simultaneously, ensuring all project deliverables are completed on schedule. 
• Flexible Schedule: Project locations span the globe and may require extended hours which include work over weekends and holidays and include international travel to project site locations as needed.
• Ethical & Professional: Upholds high standards of professionalism, integrity, and accountability 

• Competitive Salary 
• Flexible working schedule and remote work options 
• Company 401K 
• Health Benefits – Medical, Dental, and Vision 
• Collaborative and inclusive work environment 
• Opportunity to work on a variety of project types including theme parks, resort hotels, entertainment centers, live shows, temporary experiences and many others.  

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