Position: Assistant Operations Manager
Location: Hebron, KY
Job Summary:
The Netrush Assistant Operations Manager will be responsible for ensuring efficient and accurate processing of our products and assist in creating a team environment that embraces inclusivity and fosters positive connections. This role will work closely with Leads, developing their leadership skills, and will also work closely with the Operations Managers to ensure that the building is running smoothly.
Key Responsibilities:
Supporting all safety programs and OSHA compliance to ensure a safe work environment for all associates and managers
Acting as a strategic information source for the team, maintaining compliance and consistency, and taking corrective action when needed
Mentoring, training, and developing teammates for career progression, performance improvement, and recognition purposes
Creating, communicating, and maintaining quality control policies and standard work procedures to associates
Proactively identifying and leading process improvement initiatives using Lean tools to delight customers
Building and delivering productivity plans by reviewing work forecasts and determining productivity requirements
Evaluating performance objectives and metrics to determine inbound or outbound productivity requirements to achieve customer time, accuracy, and quality expectations
Partnering with other managers and stakeholders to share best practices across shifts and the network
Collaborate with Manager and teams in the warehouse to solve immediate day-to-day operational issues
Build strong relationships with senior leadership as a trusted adviser
Manage multiple priorities in a face-paced environment with effective communication and thorough follow through
Required Qualifications:
Associate's degree or equivalent experience
Strong administrative, organizational, and communication skills
Senior presence with thoughtful, articulate communication style
Able to work collaboratively across functions and synthesize multiple points of view into a streamlined action plan
Adept at communicating up and down and at pivoting approach depending on the audience's needs
Strong computer skills, with experience in WMS and other organizational tools
Excellent attention to detail and ability to manage multiple tasks simultaneously
Desired Qualifications:
3+ years of operations management experience
Analytical ability necessary to gather and interpret data, and develop, recommend, implement solutions
Compensation and Benefits:
Competitive pay
Health, dental, vision, and life insurance benefits
Traditional and Roth 401(k) option
Access to full suite of mental health wellness tools for you and your family
Open and collaborative work environment
Offer is contingent on the successful completion of a background check and drug screen