Full-Time | Starting at $65,000 Annually, Based on Experience
Are you an experienced janitorial operations leader who knows how to build strong teams, maintain high service standards, and keep complex operations running smoothly?
We're seeking an experienced Assistant Operations Manager – Commercial Cleaning to help lead our operations. This is a hands-on leadership role for someone who understands commercial janitorial services, can effectively manage teams, and takes pride in delivering exceptional service to clients.
The Assistant Operations Manager will partner closely with operational leadership to oversee staffing, quality, safety, training, labor management, and client expectations. The right candidate will be comfortable leading from the front and stepping in alongside the team when operational needs require it.
Previous janitorial management experience is required.
As the Assistant Operations Manager, you'll help oversee daily operations and ensure our teams consistently deliver safe, clean, and high-quality environments for our clients.
Provide daily leadership, direction, and support to supervisors and frontline team members
Build positive working relationships based on accountability, trust, respect, and teamwork
Clearly communicate company policies, procedures, performance standards, and operational expectations
Assist with developing, implementing, and delivering departmental training programs
Coach team members and leadership staff to support performance, development, and continued growth
Ensure employees understand their responsibilities and have the equipment, supplies, and resources needed to be successful
Maintain a thorough understanding of each property's scope of work and required service standards
Monitor staffing levels and schedules to ensure appropriate coverage while remaining within budget
Prepare weekly schedules and make daily staffing adjustments based on operational needs
Conduct daily inspections of assigned areas and address quality concerns promptly
Maintain inspection records and other required operational documentation
Provide daily shift reports and communicate operational challenges, concerns, and recommended solutions to leadership
Participate in scheduled and unscheduled client walkthroughs as required
Ensure properties consistently meet cleanliness, appearance, safety, and service expectations
Identify and correct operational or quality issues before they affect the client experience
Maintain professional communication and working relationships with clients
Represent the company professionally and consistently demonstrate a commitment to service excellence
Ensure team members work safely and comply with company policies, OSHA requirements, and applicable state and federal regulations
Understand Safety Data Sheets (SDS), proper chemical usage, storage requirements, and emergency procedures
Monitor equipment condition, preventative maintenance, replacements, and inventory
Ensure cleaning chemicals, equipment, and supplies are properly maintained and available
Reinforce company policies, procedures, and expectations outlined in the employee handbook
This is not strictly an office-based management role. The Assistant Operations Manager must be willing and able to assist with cleaning and operational activities when necessary.
We believe effective leaders understand the work performed by their teams and are willing to step in when needed to support successful operations.
Previous janitorial management experience
High school diploma or GED
Minimum of 5 years of experience directly supervising teams of 25 or more employees
Strong understanding of commercial cleaning methods, equipment, chemicals, and sanitation practices
Valid driver's license in good standing
Demonstrated ability to lead teams, manage performance, and maintain operational standards
Strong organizational, communication, and problem-solving skills
Ability to work effectively in a fast-paced operational environment
Ability to work independently and make sound decisions when leadership is not immediately available
4 or more years of facilities management experience within the janitorial industry
Proficiency with Microsoft Outlook, Word, and Excel
Experience creating schedules, reports, spreadsheets, and operational documentation
Experience managing labor and operational expenses against established budgets
This is an active operational leadership position that requires frequent movement throughout assigned properties.
Candidates must be able to:
Walk and climb stairs frequently
Bend, crouch, stoop, reach, grasp, push, and pull throughout the shift
Work indoors and outdoors in varying environmental and weather conditions
Lift and carry up to 50 pounds
Communicate effectively with employees, leadership, and clients
Remain active throughout extended operational shifts
Reasonable accommodations may be provided to qualified individuals with disabilities in accordance with applicable law.
Competitive management-level compensation
Opportunity to lead and develop a large operational team
Hands-on leadership role with meaningful responsibility
Opportunity to directly influence service quality and client satisfaction
Professional growth and development opportunities
Supportive leadership environment focused on accountability, teamwork, and operational excellence
Full-Time
The Assistant Operations Manager is also responsible for participating in a minimum of three client walkthroughs per week.
Flexibility may be required based on staffing, client needs, emergencies, and other operational requirements.
Starting at $65,000 annually, depending on experience.
If you're an experienced janitorial operations leader who enjoys developing teams, solving operational challenges, and delivering exceptional service, we encourage you to apply and take the next step in your leadership career with us.
We are an Equal Opportunity Employer and consider all qualified applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other status protected by applicable law.