Highlights
The Assistant Operations Coordinator supports daily operations by assisting the Manager with workforce coordination, administrative tasks, and client support. This role serves as a liaison between employees, management, and clients to ensure accurate documentation, timely communication, and quality service delivery.
Numbers & Facts
| Location | Taylor, TX |
| Industry | Business Services - Other |
| Company Size | 10,000 employees or more |
| Year Founded | 1909 |
| Website | http://www.abm.com/ |
Description
Overview
The Assistant Operations Coordinator supports daily operations by assisting the Manager with workforce coordination, administrative tasks, and client support. This role serves as a liaison between employees, management, and clients to ensure accurate documentation, timely communication, and quality service delivery. The Assistant Operations Coordinator also helps maintain operational standards by monitoring employee performance and addressing routine personnel matters.
Benefit Information:
ABM offers a comprehensive benefits package. For information about ABM’s benefits, visit Annual Benefits-Staff and Management
Responsibilities
- Collect, review, and organize employee timesheets to ensure accuracy before submitting them to clients and payroll.
- Maintain employee attendance records and follow up on missing or incomplete timesheets.
- Assist with employee onboarding and offboarding processes, including preparing and processing termination documentation.
- Conduct routine inspections and quality assurance rounds to verify janitorial services are completed according to company and client standards.
- Address employee questions and concerns regarding scheduling, attendance, workplace issues, and other personnel matters, escalating issues to the Manager when necessary.
- Maintain accurate employee records and operational documentation.
- Coordinate communication between employees, supervisors, and clients to ensure timely resolution of operational issues.
- Monitor staffing levels and assist with scheduling adjustments to meet client needs.
- Document inspections, employee performance concerns, and corrective actions as directed.
- Ensure compliance with company policies, safety procedures, and client expectations.
- Support the Supervisor with daily administrative duties, special projects, and operational reporting.
Qualifications
- High school diploma or equivalent required; associate degree preferred.
- Previous supervisory, administrative, or operations experience preferred.
- Strong organizational and time management skills.
- Excellent verbal and written communication skills.
- Proficient in Microsoft Office (Excel, Outlook, Word) and other office software.
- Ability to handle confidential employee information with professionalism.
- Strong problem-solving skills and the ability to manage multiple priorities in a fast-paced environment.
- Ability to work independently while supporting the Manager and operations team
About Company
ABM offers a wide variety of service-related positions, including electricians, HVAC technicians, security officers, parking attendants, and cleaning jobs. ABM cares about your success.
We provide training so that you learn new job skills and take pride in the quality service you're giving to clients. You'll look like the trained professional you are when you wear a ABM uniform.For your health and safety, we use non-toxic cleaning products and up-to-date equipment.
Our internal training program focuses on teaching you the skills and processes that have helped many of our employees starting out as a janitor, cashier, security officer or building engineer grow into various management roles throughout the company. These jobs aren't your everyday at ABM; they are careers.
Thousands of commercial, industrial, government and retail clients look to ABM for consistent quality service that meets their specialized facility service needs including commercial cleaning and maintenance, facility engineering, energy efficiency, parking and security services.
With fiscal 2011 revenues of approximately $4.2 billion and nearly 100,000 employees, our 300+ offices across the U.S. and various international locales enable us to provide custom facility solutions to sites of all sizes — from neighborhood banks and schools to the largest and most complex facilities, such as corporate office parks and major airports.
With more than 300+ offices located throughout the country, we are always accepting applications for janitorial maintenance, landscaping gardeners, security guards, parking attendants, shuttle drivers and building engineers.
ABM IS AN EQUAL EMPLOYMENT OPPORTUNITY/AFFIRMATIVE ACTION EMPLOYER (MINORITY/FEMALE/VETERAN/DISABILITY)