Assistant Store Manager - Customer Experience PetSmart
KENTWOOD, MI3 days ago
Highlights
This role coordinates mobile paramedical cases, supports field staff, and oversees administrative workflows to ensure efficient, compliant, and high-quality service delivery. We are seeking an experienced and professional Assistant Office Manager to support the day-to-day operations of our APPS Paramedical Services program.
Numbers & Facts
| Location | Grand Rapids, Michigan |
Description
We are seeking an experienced and professional Assistant Office Manager to support the day-to-day operations of our APPS Paramedical Services program. This role coordinates mobile paramedical cases, supports field staff, and oversees administrative workflows to ensure efficient, compliant, and high-quality service delivery.
Key Responsibilities:
- Coordinate and manage paramedical cases, scheduling, and daily operations.
- Serve as primary point of contact for clients, referral sources, and examiners.
- Oversee office operations, supplies, equipment, and vendor services.
- Ensure accurate documentation and compliance with HIPAA and company policies.
- Handle client calls, emails, and issue resolution professionally.
Qualifications:
- Experience in healthcare case management, medical office operations, or paramedical services.
- Strong organizational, multitasking, and leadership skills.
- Excellent communication and customer service abilities.
- Proficiency in Microsoft Office and scheduling/documentation systems.
- Bachelor’s degree in Business or Healthcare Administration preferred.
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