Assistant Marina Manager

Join E&S Ring - A Leader in Residential Property Management

At E&S Ring Management, we manage apartment communities in some of California's most sought-after neighborhoods. With a legacy of excellence and a strong presence in vibrant communities, we're proud to deliver high-quality living experiences and that starts with an exceptional team.

We're currently seeking an Assistant Marina Manager for one of our premier communities.

Job Overview:

The Assistant Marina Manager is responsible for all phases of the tenant services

and tenant retention with a particular emphasis on administration of the marina operations, tenant

functions, service requests and assisting in providing a quality Marina environment for the boaters

and guests. In addition, the Assistant Marina Manager is responsible for Yardi, Payable and Nexus

record keeping including receivables, collections and payables, assistance in monitoring the

financial operations of the property to meet the goals of the budget/operating plan, meeting the

revenue goals of the property, and establishing a positive, productive working relationship with the

Marina team members.

What We Offer

We believe a rewarding career includes more than just a paycheck. When you join us, you'll enjoy:

• A dynamic role where you'll showcase your Marina Management skills while contributing to process improvements.
• A collaborative, upbeat work environment that values positivity, professionalism, and team spirit.
• A comprehensive benefits package, including:
• Medical, Dental, Vision, and Life Insurance
• 401(k) with Company Match
• Flexible Spending Accounts
• Paid Vacation, Sick Leave, Personal Days & Holidays
• Tuition Reimbursement
• Wellness Reimbursement

What you'll bring:

• Essential Responsibilities:
• Customer Service & Front Desk Operations:

Answer incoming calls using the company's standard greeting by the third ring.

Handle inquiries, provide general information, and route calls as necessary.

Schedule appointments and tours for prospective tenants.

• Leasing & Tenant Relations:

Facilitate the leasing process, including verifying applications and managing new

tenant paperwork.

Educate tenants on the Wharfage Contract, Marina Rules, and emergency

procedures.

Distribute and manage keys, parking passes, and maintain related logs.

Update tenant data in Yardi, including contract, contact, and boat information.

Monitor and update documentation for tenants' insurance, registration, and

licensing.

Marketing & Occupancy Management:

Utilize Lead Tracking Solutions (LTS) for leasing effectiveness.

Stay informed on competitive and internal pricing strategies and conduct market

surveys.

Maintain an updated property tour route and note any deficiencies.

• Financial Administration:

Scan and deposit payments, manage returned payments, and apply fees.

Keep records accurate and timely in Payable Nexus and ensure accounts are current.

Generate financial and occupancy reports as needed.

• Vendor & Staff Relations:

Track and manage vendor interactions, ensuring compliance with policies.

Assist the Marina Manager with recruiting, training, and supervising team

members.

Provide feedback on staff performance and assist in staff motivation.

• Compliance & Legal Adherence:

Enforce property guidelines, county rules, and company policies consistently.

Address policy violations and breaches of contract with tenants in writing.

• Other Duties:

Available for emergency on-call duties, weekend work, and resident functions.

Organize and assist in planning tenant functions and events.

• Perform other duties as required.

Minimum Experience/Training/Education:

• Education: High school diploma.
• Experience:

Minimum two years in marina management, property management, or a similar field.

At least one year of office administration and customer service experience.

• Abilities: Strong organizational and communication skills.
• Software: Computer proficiency in MS Word, Excel, Outlook, and ability to type at 40

words per minute.

Additional Desired Qualifications:

• Education: Associate or Bachelor's degree.
• Experience: 3+ years of experience in computerized accounting and spreadsheet

management. sales experience.

• Software: Familiarity with Yardi property management software.

Equipment and Tools Used:

Computer, computer printer, telephone, fax machine, photocopier, calculator, golf cart.

Physical Requirements:

• Performs sedentary work.
• Must be able to swim.
• Requires use of telephones and computers.
• Must be able to climb stairs.
• Occasionally requires lifting 20 pounds or less.
• Must be able to walk docks (where applicable), including steps and steep gangways.
• Must be able to drive to various locations as needed.
• Ready to Take the Next Step?

If you're ready to bring your Marina Management expertise to a company that values both performance and personality, we'd love to hear from you.

Employment offer is contingent upon satisfactory background, drug screening, reference and if applicable physical exam.

E&S Ring Management Corporation provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.