WOODHOUSE DAY SPA
Assistant Manager
About Woodhouse Day Spa
Woodhouse Day Spa is a modern luxury day spa dedicated to delivering results-driven treatments and exceptional hospitality in an elevated, serene environment. Our leaders are the stewards of that experience — responsible for the people, operations, and financial performance that make the Woodhouse standard possible every single day.
The Opportunity
We are seeking a polished, guest-focused Assistant Manager to lead our front-of-house team. This is a working leadership role — you'll be regularly scheduled on the front desk performing Spa Coordinator duties, so you should expect to be highly guest-facing every week, not solely behind the scenes. In this role, you'll coach and develop hospitality team members to confidently sell retail, maximize the appointment book, and consistently upsell and book advanced services — all while ensuring our guest journey standards are followed on every guest, every visit.
What You'll Do
- Work regularly scheduled shifts on the front desk, personally performing Spa Coordinator duties
- Coach and develop hospitality team members to confidently sell retail and hit sales goals
- Run daily sales huddles and give real-time, on-the-floor coaching
- Maximize the appointment book and drive upsells and advanced service bookings
- Ensure the guest journey is followed on every guest, from arrival to departure
- Train new hires and serve as Manager on Duty, supporting the Spa Director
What We're Looking For
- 2-4 years of front desk, guest services, or hospitality leadership experience in a sales-driven environment
- A proven, hands-on track record coaching a team to hit retail and booking goals
- Strong training, coaching, and communication skills
- Flexible availability including evenings, weekends, and holidays
What Success Looks Like
- A hospitality team consistently hitting retail and upsell goals
- A fully maximized appointment book with minimal gaps
- A team you've personally coached to sell with confidence
What We Offer
- Competitive management-level compensation
- Complimentary and discounted spa services
- A direct path toward Spa Director-level roles
- Hands-on leadership development focused on sales coaching and hospitality performance
If you're a hospitality leader who thrives on coaching a team to perform, we'd love to meet you.
To apply, email your resume to careers@carmel.woodhousespas.com
or visit woodhousespas.com/careers.
We are an equal opportunity employer and all qualified applicants will receive
consideration for employment without regard to race, color, religion, sex,
national origin, disability status, protected veteran status, or any other
characteristic protected by law.
Passion Meets Purpose at Woodhouse
At Woodhouse, we provide self-care that lasts. We believe that wellness and luxury should be accessible, and our customizable treatments and relaxing atmosphere provide the opportunity for our guest to feel revived and renewed long after they leave us.
Are you a spa professional looking to make an impact in the wellness of others? Join us at Woodhouse where you’ll share your craft in a luxury environment with ample opportunity for growth.
About Us: Founded in 2001, Woodhouse is a premier spa franchise with a fresh approach to self-care. Offering signature massages, facials, body treatments, rituals and more, we provide guests a holistic approach to wellness that lasts long after they leave the spa. With 85+ locations nationwide, we are the gold standard of neighborhood spas, powered by our commitment to an unparalleled spa experience that focuses on total well-being.