We have 4 store locations in the West Valley. Posted jobs may be available at one or more locations. The locations are:
10050 W Bell Road Sun City, AZ
13850 W Camino Del Sol Sun City West, AZ
17026 W Bell Road Surprise, AZ
13724 W Waddell Road Surprise, AZ
Job Description- Assistant Manager
General Summary
The Assistant Manager manages overall store operations and the achievement of company goals and directives.
Essential Duties & Responsibilities
Include the following. Other duties may be assigned.
Customer Service
- * Provide positive representation of store.
- * Proactively assist customers in solving problems.
- * Greet customers entering and throughout the store. Thank customers when finished and when they are leaving the store.
- * Provide a friendly, outgoing demeanor; work well with customers as well as associates.
- * Ensure all calls and pages are answered promptly, courteously and effectively.
- * Handle customer complaints. Work to resolve problems with the customer and have store’s best interest taken into consideration.
- * Possess excellent product knowledge and knowledge of store layout and location of products.
Store Operations
- * Ensure a positive, professional and safe work environment for all associates.
- * Supervise the “general operations” of the entire store.
- * Responsible for opening and closing the store.
- * Work with Store Manager on all aspects of store operations
- * Implement new Standard Operating Procedures into store execution.
- * Assist with daily maintenance, orderliness and cleanliness of the sales floor, stock room and outdoor merchandise areas.
- * Ensure that weekly price changes and label updates are completed timely and accurately.
- * Oversee all cashiering functions including maintenance, audits, and reports.
- * Perform all other duties as assigned.
Inventory & Merchandising
- * Assist to ensure receiving, checking in and stocking of merchandise adheres to best practices and Standard Operating Procedures.
- * Responsible for maintenance of back stock levels.
- * Assist to ensure that cycle counts and negative on hand reports are completed timely and accurately.
- * Assist with merchandise resets throughout the store.
- * Assist to ensure all signage is current in the store.
- * Assist in presenting a clean and orderly sales floor, including end caps and promotional and incremental merchandising.
Hiring & Training of Associates
- * Actively recruit and promote the advancement of associates.
- * Assist in hiring, scheduling, reviewing, rewarding and coaching Sales Associates and Cashiers with the approval of the Store Manager.
Leadership
- * Manage all aspects of store operations in the absence of the Store Manager.
- * Lead by example; be approachable by all associates and customers.
- * Communicate any merchandising, cost control or sales idea to the Store Manager for follow up.
- * Prepare and challenge yourself for future advancement.
Requirements:
Education
High School or GED equivalent.
- Completion of NHRA Advanced Course in Hardware Retailing recommended.
Experience:
Previous retail management experience preferred. Hardware experience preferred.
Physical Demands:
Standing, walking, lifting (up to 40 lbs) and climbing.
Additional Information:
The successful applicant must have good communication and problem-solving skills and present a neat, positive appearance. Past retail and or management experience preferred but not required.
Supplemental pay
- Bonus pay
Benefits
- Paid time off
- Health insurance
- Dental insurance
- Vision insurance
- 401(k) matching
- 401(k)
- Employee discount
- Paid training
