Assistant Manager

Since 1958, IHOP® has been the place where people connect over breakfast, enjoy study breaks, grab a bite before or after sporting events, and so much more. We’ve seen millions of smiles over the years in our restaurants, and now shared in photos across our social properties.

We are searching for a new Assistant Manager to join our team who is interested in helping to

hire and train other team members. You will also assist in making sure the team adheres to

company policies, resolving customer complaints, leading the team, and organizing the team

schedule. To be a great fit for this role you should have a consistent work history and previous

experience as a senior staff member or as an Assistant Manager. A passion for customer

service and team mentoring is also a plus.

Requirements:

• Valid drivers license and reliable transportation
• Self motivated
• Confidence to lead by example
• Ambition! We promote General managers from within and consider the assistant position
• as a GM in training.

Benefits:

• Paid time off
• Flexible scheduling
• Employee Discount
• Advancement opportunities
• Health insurance

Responsibilities::

•  Ensuring company policies are followed.
•  Optimizing profits by controlling costs.
•  Hiring, training and developing new employees.
•  Resolving customer issues to their overall satisfaction.
•  Maintaining an overall management style that follows company best practices.
•  Providing leadership and direction to all employees.
•  Ensuring product quality and availability.
•  Preparing and presenting employee reviews.
•  Working closely with the store manager to lead staff.
•  Assisting customers whenever necessary.
•  Ensuring that health, safety, and security rules are followed.
•  Taking disciplinary action when necessary.
•  Completing tasks assigned by the general manager accurately and efficiently.
•  Maintaining stores to standards, including stocking and cleaning.

Since 1958, IHOP® has been the place where people connect over breakfast, enjoy study breaks, grab a bite before or after sporting events, and so much more. And no matter what menu items they order, there’s one ingredient that’s always constant — a smile. We’ve seen millions of smiles over the years in our restaurants, and now shared in photos across our social properties. In fact, smiles are so much a part of our culture that we changed our logo to include one.
This is just one of the many fun and exciting changes you can expect from IHOP®. Because we know the shortest distance between two people is a smile. –

Job Type

Full time