Brand summary:
Zaxbys is an American chain of fast casual restaurants offering chicken wings, chicken fingers, sandwiches, and salads. The chain has more than 900 locations. Hungry For A Great Career? To our guests, Zaxbys is more than just a place to eat – it's a place to have fun, spend some time with friends and experience great
food. To our team members, Zaxbys is a family.
The Role
We are seeking hard-working, outgoing, and energetic management professionals who are passionate about restaurant operations and team development. The Assistant Manager will play a critical role in supporting our General Manager to deliver exceptional service and maintain operational excellence in a fast-paced environment. We're looking for dedicated individuals who care deeply about their team members and their work.
Position Type: Full-time
Core Responsibilities
Team Leadership:
· Supervise all front-of-house and kitchen staff and support General Manager in hiring, training, and scheduling
· Monitor team performance, provide feedback, and address performance and behavioral issues according to company policy
· Foster a positive, inclusive, and productive work environment
Operations:
· Oversee daily restaurant operations—opening, closing, and shift-to-shift execution
· Use store management systems to track inventory, sales, and performance metrics
· Manage workflow to maintain speed of service and quality standards
· Ensure compliance with all health, food safety, regulatory, and brand requirements and prepare store for inspections
· Place and receive inventory orders in coordination with the General Manager
· Monitor and solve operational problems in real-time
Financial Management:
· Manage labor costs against sales and conduct inventory counts and address variances on cost of goods sold
· Maintain adherence to cash control procedures, reconcile daily cash drawers and deposits, and ensure secure credit card processing
Sales & Guest Experience:
· Encourage team members to delight guests with efficient and personable service that goes above and beyond, while modeling this approach in your own customer
interactions
· Handle guest concerns and questions
Basic Qualifications
The following requirements must be met to qualify for this position:
· At least 18 years of age
· Reliable transportation
· High school diploma or GED
· Minimum one year of management/supervisory experience in a fast-food environment
· Food safety knowledge and commitment to health and sanitation standards
Skills & Competencies Required
Candidates should demonstrate:
· Customer service mindset and genuine care for guest experience
· Strong team development with capability to train and coach staff
· Excellent communication and interpersonal skills
· Strong operational execution and attention to detail
· Proficiency with point-of-sale systems, basic math skills, and basic computer skills
· Ability to work effectively in a high-volume, fast-paced team environment
· Positive attitude and strong work ethic
Physical & Work Demands
The position requires 50+ hours per week including mornings/evenings, weekends, and holidays. It requires standing, walking, and moving for extended periods in a fast-paced environment. You must be able to lift up to 50 lbs. and be prepared to jump into operational work (food prep, other crew duties) when needed.
Benefits
· Monthly performance-based incentive bonus program
· Medical, dental, and vision insurance (fully paid for employee; coverage for spouse/dependents available for additional cost)
· 401(k) match
· Paid time off
· Free meals when working
· Fun, supportive work environment
· Opportunities for growth and advancement
This job posting is for the Zaxbys location at: