Assistant Manager (Sales-Focused)

Hand & Stone

  • Doral, Florida
  • 30+ days ago

    Highlights

    What We’re Looking For · Proven sales experience (membership, retail, hospitality, or service-based preferred) · Prior leadership or supervisory experience required · Strong closing skills and confidence overcoming objections · Data-driven mindset — comfortable analyzing and acting on KPIs · Bilingual (Spanish/English) · Highly organized with strong follow-through · Availability for evenings and weekends. At Hand & Stone Massage and Facial Spa – Doral, we are seeking a results-driven Assistant Manager to lead front desk performance, elevate membership sales, and support daily spa operations.

    Numbers & Facts

    LocationDoral, Florida
    Websitehttps://handandstone.com/

    Description

    Benefits:
    • 401(k)
    • Bonus based on performance
    • Competitive salary
    • Employee discounts
    • Flexible schedule
    • Free uniforms
    • Opportunity for advancement
    • Training & development
    • Wellness resources
    Assistant Manager (Sales-Focused) – Front Desk Leadership

    Compensation: $19/hour base + commission

    Join a High-Performance, Sales-Driven Team!
    Are you a high-performing sales professional ready to step into a leadership role where your ability to drive revenue, coach teams, and own results truly matters?
     
     At Hand & Stone Massage and Facial Spa – Doral, we are seeking a results-driven Assistant Manager to lead front desk performance, elevate membership sales, and support daily spa operations. This is not an entry-level role — we are looking for someone who understands sales metrics, thrives in a goal-driven environment, and knows how to turn guest interactions into long-term members.

    What You’ll Own
    ·       Front Desk Sales Leadership
    ·       Drive membership sales, upgrades, and retention strategies
    ·       Lead by example — actively sell and coach in real time
    ·       Monitor daily KPIs including conversion rates, average ticket, and booking metrics
    ·       Hold the team accountable to performance standards
    ·       Team Development & Accountability
    ·       Train, mentor, and motivate Spa Associates
    ·       Conduct role-playing and sales coaching sessions
    ·       Support hiring, onboarding, and performance feedback
    ·       Help create a culture of accountability, follow-through, and professionalism
    ·       Operational Excellence
    ·       Maintain high standards of guest experience and spa presentation
    ·       Partner with Spa Manager to execute promotions and growth initiatives
    ·       Ensure smooth daily operations, especially during peak hours

    What We’re Looking For
    ·       Proven sales experience (membership, retail, hospitality, or service-based preferred)
    ·       Prior leadership or supervisory experience required
    ·       Strong closing skills and confidence overcoming objections
    ·       Data-driven mindset — comfortable analyzing and acting on KPIs
    ·       Bilingual (Spanish/English)
    ·       Highly organized with strong follow-through
    ·       Availability for evenings and weekends

    What You’ll Get
    ·       $19/hour base + commission
    ·       Performance-based bonuses & sales incentives
    ·       Career growth opportunities within a growing company
    ·       Discounted spa services
    ·       A competitive, team-oriented environment with recognition and sales contests

    Why You’ll Love It Here
    We don’t just manage—we build top performers and future leaders. If you’re driven by results, energized by sales, and ready to lead from the front, this is your opportunity to grow.

     Apply today and take the next step in your leadership career!
    Compensation: $19.00 - $25.00 per hour




    I acknowledge that I am applying for employment with an independently owned and operated Hand and Stone franchisee, a separate company and employer from Hand and Stone Franchise Corp. and any of its affiliates or subsidiaries. I understand that each independent franchisee is solely responsible for all decisions relating to employees including and without limitation hiring and termination, benefits, compensation, day to day activities, and terms or conditions of employment.  Hand and Stone Franchise Corp. does not accept, review or store my application. Any questions about my application or the hiring process must be directed to the locally owned and operated Hand and Stone franchisee.

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