Assistant Manager

We are seeking an experienced and dependable Assistant Account Manager to help lead janitorial operations across a multi-site customer account. This position works closely with the Account Manager to support a team of approximately 63 employees across 13 locations, helping ensure excellent customer service, consistent operations, proper staffing, safety, and quality standards.

This is an excellent opportunity for a hands-on leader who thrives in a fast-paced environment, enjoys developing teams, and is comfortable balancing employee needs, customer expectations, and day-to-day operational priorities.

Benefit Information:

ABM offers a comprehensive benefits package. For information about ABM's benefits, visit Employee Benefits | Staff & Management

ABM (NYSE: ABM) is one of the world's largest providers of integrated facility, engineering, and infrastructure solutions. Every day, our over 100,000 team members deliver essential services that make spaces cleaner, safer, and efficient, enhancing the overall occupant experience.

ABM serves a wide range of market sectors including commercial real estate, aviation, education, mission critical, and manufacturing and distribution. With over $8 billion in annual revenue and a blue-chip client base, ABM delivers innovative technologies and sustainable solutions that enhance facilities and empower clients to achieve their goals. Committed to creating smarter, more connected spaces, ABM is investing in the future to meet evolving challenges and build a healthier, thriving world. ABM: Driving possibility, together.

ABM is an Equal Employment Opportunity (EEO) employer that does not discriminate on the basis of any trait or characteristic protected by applicable federal, state, or local law, including disability and protected veteran status. ABM is committed to working with and providing reasonable accommodation to individuals with disabilities. If you have a disability and need assistance in completing the employment application, please call 888-328-8606. We will provide you with assistance and make a determination on your request for reasonable accommodation on a case-by-case basis.

ABM participates in the U.S. Department of Homeland Security E-Verify program. E-Verify is an internet-based system used to electronically confirm employment eligibility.

ABM is a military-friendly company proudly employing thousands of men and women who have served in the U.S. military. With ABM, you'll have access to a world-class training program and ample opportunities to use the skills you developed while serving our country. Whether you're looking for a frontline or professional position, you can find post-military career opportunities across ABM.

ABM directs all applicants to apply at www.abm.com/careers. ABM does not accept unsolicited resumes or submissions outside of this portal. Applicants should submit their application by clicking Apply Now.

For more information, visit www.abm.com

Qualifications:

• Previous janitorial or facility services leadership experience.
• Experience supporting large or multi-site operations.
• Bilingual English/Spanish skills are highly preferred.

Responsibilities:

• Support daily janitorial operations across multiple customer locations.
• Assist with supervising, coaching, training, and developing frontline employees and supervisors.
• Help coordinate recruiting, onboarding, staffing, and training activities.
• Build and maintain positive customer relationships through professional and responsive communication.
• Monitor work orders and service requests to ensure issues are addressed promptly and within established timelines.
• Support safety initiatives, including training, incident reporting, injury reporting, and near-miss documentation.
• Monitor cleaning supplies and equipment and assist with inventory and purchasing needs.
• Help maintain consistent service and quality standards across all locations.
• Travel between customer locations as needed.
• Serve as a secondary point of contact and provide additional account coverage when the Account Manager is unavailable.

Responsibilities:

• Support daily janitorial operations across multiple customer locations.
• Assist with supervising, coaching, training, and developing frontline employees and supervisors.
• Help coordinate recruiting, onboarding, staffing, and training activities.
• Build and maintain positive customer relationships through professional and responsive communication.
• Monitor work orders and service requests to ensure issues are addressed promptly and within established timelines.
• Support safety initiatives, including training, incident reporting, injury reporting, and near-miss documentation.
• Monitor cleaning supplies and equipment and assist with inventory and purchasing needs.
• Help maintain consistent service and quality standards across all locations.
• Travel between customer locations as needed.
• Serve as a secondary point of contact and provide additional account coverage when the Account Manager is unavailable.