As a Shift Leader for Little Caesars, you will be responsible for the overall shift operations, guest experience, sales performance, and execution of brand excellence in a store. In the absence of the manager,the shift leader effectively leads the team to execute great guest service and follows operating policies and procedures.
- Lead team members on shifts, including assigning tasks (cleaning, line duties, opening/closing duties), providing feedback and training.
- Utilize the huddle board to effectively position the teamKnow and support appropriate personnel policies, labor laws and safety procedures
- Ensure all security procedures are executed (safe procedures, open/close procedures etc.)
- Transition into opening/closing duties.
- Make guests really happy by providing great guest service.
- Resolve guest complaints/issuesLead team members to open, transition, and close shiftsManage and organize the line and delegate duties to team members
- Know and uphold standards for product quality
- Work the line as neededPromote sales on the shift through suggestive selling and knowledge on in-store promotions
- Execute and support all food safety requirements and practice
- Control food costs, labor, waste, and cash on the shiftCount drawers and follow proper daily cash handling procedures
- Complete additional e-learning as required
Requirements:
- Great communication skills to communicate effectively with guests and co-workers
- Must have a positive attitude and ethics which support our values and culture.
- Must be a strong team player.
- Ability to train and coach others.
- Ability to stand/walk for up to 8-10 hours per day.
- The ability to lift up to 55 pounds.
- The ability to push and pull up to 55 pounds.
- The ability to squat or crouch to lift items from floor level.
- Ability for twisting of the back up to 90 degrees left and right.
- Ability for bending of the back up to a minimum of 90 degrees to lift objects from the floor.
Supplemental pay
- Commission pay
Benefits
- Flexible schedule
- Other
