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Assistant Manager

Scenthound

  • Lakewood, Colorado
  • 30+ days ago
  • $35,000–$43,900 Per Year

Highlights

We are looking for a HANDS-ON leader who can manage the day-to-day operations of the Scenter with an emphasis on critical KPIs: Labor Efficiency Ratio, Average Ticket Price, Rebook Ratio and hire and develop an amazing team and maintain a positive culture. About the Position: The Scenter Assistant Manager is a vital position at Scenthound, offering strong leadership, sales expertise, and exceptional customer service.

Numbers & Facts

LocationLakewood, Colorado
Salary$35,000–$43,900 Per Year

Description

Responsive recruiter
Benefits:
  • Employee discounts
  • Flexible schedule
  • Opportunity for advancement
  • Training & development
Perks and Benefits:
  • Direct career growth path to General Manager or Area Management positions and additional options
  • Competitive salary plus key performance bonuses
  • Merit-based pay increases
  • Paid Vacation
  • Complimentary service membership
About the Position:
The Scenter Assistant Manager is a vital position at Scenthound, offering strong leadership, sales expertise, and exceptional customer service.
This position requires: 
  • A dog loving personality that can create an amazing and positive culture focused on Dogs First!
  • Team oriented, willing to do what it takes to help others succeed, a leader whom sets a very positive example.
  • Management experience preferred
  • Customer service experience (retail, restaurant, fast food)
  • Strength to lift up to 70 pounds; stamina to stand for long periods of time
Who We Are Looking For:
We are searching for a confident manager who leads with integrity, honesty, and compassion. A successful Scenter Manager is an independent problem solver, adaptable, detail-oriented, and compassionate dog lover! We are looking for a HANDS-ON leader who can manage the day-to-day operations of the Scenter with an emphasis on critical KPIs: Labor Efficiency Ratio, Average Ticket Price, Rebook Ratio and hire and develop an amazing team and maintain a positive culture. 
Tasks:
  • Drive membership sales through health and wellness education
  • Maintain a knowledgeable team that prioritizes dog wellness and safety
  • Provide leadership, guidance, and mentorship for the Scenter employees
  • Drive employee development through leadership, training, and performance reviews
  • Uphold quality standards through hands-on participation, employee audits, and training
  • Promptly and accurately communicate information from upper management to your team
  • Identify when/ where help is needed and provide assistance to keep Scenter on schedule
  • Create an environment conducive to teamwork, open communication, and Scenthound values
  • Manage client expectations; Resolve customer concerns
  • Ensure the safety of dogs and team members at all times
  • Adhere to Scenthound sanitary and cleaning practices  
Skills and Abilities:
  • Effective communication with team members and dog parents
  • Leadership, coaching, mentorship
  • Recruiting, hiring, and creating a happy and effective team
  • Time-management – ability to make an efficient schedule
  • Computer/ technology proficiency
  • Accountability; hold oneself and others to a high quality of services
Compensation: $35,000.00 - $43,900.00 per year

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