Assistant Manager

Massage Envy (NCT Company d.b.a.)

  • Golden Valley, MN
  • 3 days ago
  • Full-time

Highlights

Providing excellent service to members/ guests by answering phone calls, setting appointments, greeting members/ guests upon arrival and selling memberships. • Responsible for all human resource functions for sales associates and massage therapists including interviewing, hiring, training, disciplining and terminating.

Numbers & Facts

LocationGolden Valley, MN
Job TypeFull-time

Description

Benefits:
  • Wellness resources
  • Bonus based on performance
  • Employee discounts
  • Flexible schedule
  • Free food & snacks
  • Free uniforms
  • Opportunity for advancement
  • Paid time off
  • Training & development

Assistant Clinic Administrator for busy membership massage clinic needed to manage daily operations.

Duties include:

• Oversee and manage the daily operations of the clinic.
• Assists Franchise Owner in setting all membership and retail sales goals.
• Responsible for achieving all membership and retail sales goals.
• Manage sales associates and massage therapy staff.
• Train, monitor and coach performance of sales associates.
• Responsible for creating and maintaining staff and therapist work schedules.
• Responsible for all human resource functions for sales associates and massage therapists including interviewing, hiring, training, disciplining and terminating.
• Providing excellent service to members/ guests by answering phone calls, setting appointments, greeting members/ guests upon arrival and selling memberships.
• Maintain professional and impeccable clinic environment for employees and members/ guests.
• Responsible for generating sales reports, payroll, bank deposits, inventory and ordering supplies.

Experience required:

• Management, marketing and sales experience in service/ retail industry.
• Ability to identify and problem solve, set expectations and goals and delegate.
• Ability to effectively communicate expectations to staff.
• Able to communicate up-line information to Franchise Owners and Regional Developers.
• Proficiency in generating membership and retail sales goals and interpreting trends in sales reports.
• Excellent trainer and motivator.

Benefits:
• Salary plus commission and bonuses. 
• Medical, dental, vision offered after just 90 days. 
• Employee massages at reduced cost. 
• Employment growth opportunities.

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