Assistant Manager

Assistant Manager - Front of House About Eggs Up Grill - Evans, GA Eggs Up Grill is Evans, Georgia's premier breakfast destination, where neighbors serve neighbors with genuine hospitality. We're building something special here-a place where exceptional food meets outstanding service, creating memorable experiences for solo diners, families, friends, and coworkers alike. Our door is always open to all, and we're committed to making every visit exceed expectations. Position Overview We're seeking an experienced and energetic Assistant Manager for Front of House to join our leadership team. This role is critical to maintaining our high standards of customer service and operational excellence while supporting our growing business, including our expanding corporate catering program. Position Type: Full-Time Reports To: General Manager/Owner Location: Eggs Up Grill, Evans, Georgia Key Responsibilities Guest Experience & Service Excellence Ensure every guest receives exceptional, personalized service that reflects our "neighbors serving neighbors" philosophy Monitor dining room flow and table turnover to optimize guest satisfaction and efficiency Handle guest concerns and complaints professionally, turning challenges into opportunities to exceed expectations Maintain high standards for cleanliness, ambiance, and overall dining experience Lead by example in creating a welcoming, inclusive atmosphere for all guests Team Leadership & Development Supervise, train, and mentor front-of-house staff including servers, hosts, and bussers Conduct pre-shift meetings to communicate daily specials, priorities, and service standards Provide ongoing coaching and performance feedback to team members Assist in recruiting, interviewing, and onboarding new front-of-house staff Create staff schedules that balance business needs with team member availability Foster a positive, collaborative team culture that encourages growth and excellence Operations Management Oversee daily front-of-house operations during assigned shifts Ensure compliance with health, safety, and sanitation regulations Monitor inventory levels for front-of-house supplies and coordinate ordering Manage POS system operations, including opening/closing procedures and troubleshooting Coordinate with kitchen management to ensure smooth service flow Support corporate catering coordination and delivery logistics as needed Financial Accountability Assist in managing labor costs and controlling expenses Handle cash management, deposits, and financial reporting Monitor sales performance and identify opportunities for revenue growth Process payments accurately and resolve billing discrepancies Support achievement of daily, weekly, and monthly sales goals Quality Control Conduct regular inspections of dining areas, restrooms, and front-of-house stations Ensure food presentation meets established standards before delivery to guests Monitor service timing to maintain optimal food temperature and quality Implement and maintain standard operating procedures for all front-of-house functions Qualifications Required Experience: Minimum 2-3 years in restaurant management or supervisory role, preferably in high-volume breakfast or casual dining Leadership: Proven ability to lead, motivate, and develop a team Customer Service: Exceptional interpersonal skills with a genuine passion for hospitality Availability: Flexible schedule including early mornings, weekends, and holidays Physical Requirements: Ability to stand for extended periods, lift up to 30 lbs, and move quickly in a fast-paced environment Communication: Strong verbal and written communication skills Technology: Proficient with POS systems and basic computer applications Preferred ServSafe or Food Handler certification (or ability to obtain within 30 days) Experience with catering operations or B2B food service Bilingual capabilities (English/Spanish) Associate's degree in Hospitality Management or related field What We Offer Competitive Compensation: Based on experience Growth Opportunities: Clear path to General Manager and multi-unit leadership roles Supportive Environment: Work with an owner who is invested in your success Community Impact: Be part of a locally-owned business making a difference in Evans Dynamic Role: Opportunity to contribute to our growing corporate catering program Work-Life Balance: Predictable scheduling with input on availability Core Competencies Hospitality Mindset: Genuine care for creating exceptional guest experiences Problem-Solving: Quick thinking and resourcefulness in resolving issues Attention to Detail: Commitment to maintaining high standards in all areasAdaptability: Flexibility to handle changing priorities in a fast-paced environment Integrity: Honest, reliable, and accountable in all interactions Team Player: Collaborative approach with both front and back-of-house teams Physical Demands Prolonged standing and walking throughout shift (8-10 hours) Frequent bending, reaching, and carrying Ability to lift and move up to 30 pounds regularly Comfortable working in varying temperatures (dining room, kitchen, outdoor areas) Capacity to work at a fast pace during peak service periods Why Join Eggs Up Grill? We're more than just a breakfast restaurant-we're a community hub where people start their day with great food and genuine connections. As Assistant Manager, you'll play a vital role in our mission to deliver exceptional experiences while building a sustainable, growing business. You'll have the opportunity to shape our service culture, develop your leadership skills, and grow alongside a business that's committed to excellence and community impact.