Assistant Manager, Engineering and Facilities - Palmas Restaurant Group at Walt Disney World

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GENERAL DESCRIPTION

Palmas Restaurant Group is an Operating Participant of Walt Disney World. Palmas operates multiple restaurants and bars located at the Epcot theme park, Disney’s Coronado Springs Resort, and Disney Springs. These operations include both quick-service and full-service locations, and all locations experience very high guest volume throughout the year.

The Engineering Manager directly supports the Chief Engineer in monitoring and maintaining the proper appearance and operation of the internal and external areas of all company locations. In order to be successful in this role, the candidate must be well-versed in skills such as general maintenance, electrical systems, plumbing, HVAC and carpentry.

This individual will be responsible for building and maintaining strong working relationships with contractors and service companies. The Engineering Manager will assist in monitoring the performance of contract and service workers to ensure projects are completed in a correct, timely, safe and cost effective manner.

The Engineering Manager will assist in providing leadership to the maintenance team. This person will assist with interviewing, selecting, training and coaching. The Engineering Manager must be able to build strong working relationships, effectively delegate responsibilities, maximize productivity and ensure accountability.

Finally, the Engineering Manager must uphold and maintain safety standards at all times, ensuring compliance with local, state, and federal food safety/occupational safety guidelines.

WORK DUTIES

• Assist with leading all maintenance functions for multiple locations, utilizing the Maintenance Team or external vendors/contractors to ensure proper operation and appearance standards are met
• Monitor and maintain the operation of all mechanical systems & equipment inside and outside each location
• Monitor and maintain the appearance standards (“Show Ready”) inside and outside of each location
• Meet or exceed financial goals while maintaining quality standards
• Schedule repair and maintenance projects in such a way as to minimize downtime and/or disruption of restaurant operations
• Assist with selecting, onboarding and training new members of the Maintenance Team
• Provide leadership, guidance, development and continuous learning for the Maintenance Team
• Reward and recognize Maintenance Team members for exceeding expectations
• Coach and counsel Maintenance Team members when standards are not being met
• Maintain all necessary vendor/contractor information
• Identify, review and evaluate new contractors/vendors for price and quality comparisons
• Work closely with contractors/vendors to ensure timely and quality work at the best possible cost
• Follow established procedures for issuing and awarding bids to new or existing vendors/contractors
• Assist with making decisions regarding establishing, maintaining, renewing and bidding service contracts
• Investigate maintenance quality issues and partner with vendors, contractors and/or company leaders to correct
• Build and maintain strong working relationships with Palmas Restaurant and WDW teams
• All other tasks as assigned