Assistant Manager - Support and Lead with Britain's Oldest Brewer!
At Shepherd Neame, we know that great leadership creates memorable experiences. As an Assistant Manager, you'll play a key role in supporting the General Manager to run the pub efficiently, lead the team, and deliver outstanding hospitality. This is an exciting opportunity for someone with a passion for people and a drive to progress in hospitality management.
Where You'll Be Working
This historic pub with rooms, which dates back to 1867, boasts a prominent position at the top of the High Street. It has recently undergone an extensive transformation, retaining its unique character while introducing a stylish look and feel.
What You'll Do
- Support the General Manager in day-to-day operations, including opening and closing duties.
- Lead and motivate the team to deliver exceptional service and uphold company standards.
- Assist with staff training, development, and performance management.
- Manage stock control, ordering, and cost efficiency.
- Ensure compliance with health, safety, and hygiene regulations.
- Handle customer queries and resolve issues promptly and professionally.
- Contribute ideas to improve service and business performance.
What's In It For You?
- Competitive hourly pay plus a share of tips
- Early wage withdrawal scheme
- 25% discount on food and drink at Shepherd Neame Managed Houses
- 25% discount on overnight stays at Managed House Hotels
- Up to 40% off select purchases from our Visitor Centre Shop in Faversham
- Exclusive discounts via Sheps Hut on hundreds of high street brands
- Access to a Workplace Mental Health Platform
- Company pension plan
- Career development opportunities across our pubs, Brewery, and Support Office
- Flexible working hours to suit your lifestyle
What You'll Need
We're looking for behaviours that make a great Assistant Manager - you inspire confidence and guide others positively.
- Sheps Spirit - you bring enthusiasm and a passion for hospitality.
- Pride & Passion - you take ownership and pride in delivering results and go the extra mile to make guests feel valued.
- Authenticity - you stay calm and proactive when things get busy.
- Working Together - you enjoy working collaboratively and supporting colleagues.
Why Shepherd Neame?
Our culture is built on Sheps Spirit, Working Together, Pride and Passion, and Authenticity-values that have guided us for over 300 years. When you join us, you become part of a team that celebrates tradition while shaping the future.
Ready to bring your personality and passion to leadership?
Apply today and become part of our story!