Quick summary
· Hands-on lead who keeps the yard and store running smoothly
· Small-team versatility: jump in wherever needed—yard, counter, dispatch, delivery
· Coach the team, take care of customers, manage inventory, safety, and merchandising
· Back up the Store Manager and run the shift when needed
You might be a great fit if you
· Like serving others and raising the bar every day
· Enjoy teamwork and helping people win
· Solve problems calmly and follow through
· Want to learn new skills and teach others
· Are comfortable with both counter work and physical yard work
What you’ll do
Customer service
· Greet customers, answer phones, quote orders
· Help customers choose products; suggest items to complete jobs
· Own issues end-to-end: fix the problem and follow up
Estimating & takeoffs
· Perform regular material takeoffs from plans (residential/light commercial)
· Prepare accurate estimates and quotes for contractors and serious DIY customers
· Work with vendors on special orders and substitutions when needed
Team and shift leadership
· Open/close, cash handling, daily huddles, task assignments
· Train and coach cashiers, counter, and yard staff
· Hold the team to our service and safety standards
Operations and merchandising
· Maintain planograms, end caps, promos, and signage
· Keep the sales floor and yard clean, organized, and easy to shop
· Execute price changes, special orders, and vendor returns
Inventory and shrink control
· Lead cycle counts and annual physical inventory; reconcile variances
· Receive, stage, and bin product accurately with correct locations/labels
· Out-of-stock recovery and returns processing; address root causes of variances
Yard, delivery, and safety
· Coordinate will-call, staging, and delivery loads; verify load accuracy and securement
· Occasionally drive a delivery (non‑CDL; CDL‑B a plus) and assist with loading/unloading
· Manage yard traffic flow and housekeeping; prepare for weather conditions
· Daily safety checks, toolbox talks, incident/near‑miss reporting
· Operate/oversee forklifts and material-handling equipment
Technology and systems
· Use POS/ERP to quote, order, receive, transfer, and invoice (Epicor or similar)
· Run basic reports; use data to set priorities and track KPIs
What you bring
· 2+ years in retail/building materials/construction supply with some lead responsibility
· Friendly communicator; confident on phone and at the counter
· Working knowledge of lumber, panels, fasteners, and common building materials (or fast learner)
· Blueprint reading and takeoff/estimating skills; experience with PlanSwift/Bluebeam a plus
· Comfortable with POS/inventory systems; Microsoft 365 basics (Outlook, Excel, Word)
· Organized self-starter who can juggle priorities and solve problems
· Valid driver’s license and insurable record
Nice to have
· Contractor sales experience and jobsite delivery familiarity
· Experience with Epicor (or similar) POS/ERP
· OSHA-10/30, forklift certification (or willing to get)
· Basic dispatch/route planning and load securement knowledge
· Bilingual English/Spanish
· CDL‑B or willingness to train (not required)
Schedule and physical requirements
· Rotating schedule including some early mornings, evenings, and weekends
· Lift/carry up to 75 lbs frequently; 100 lbs with help
· Stand/walk most of the shift; bend, reach, and climb regularly
· Work indoors/outdoors in varying weather
How success is measured
· Customer satisfaction and repeat business
· Estimate accuracy, turnaround speed, and quote-to-order conversion
· Inventory accuracy and shrink reduction
· On-time receiving and strong in-stock rates
· Clean, safe, merchandised store and yard
· Trained, engaged team with low turnover
Growth
· Learn each department in your first 90 days
· Take on projects and cross-training to prepare for Store Manager track
Pay and benefits
· Competitive pay with bonus opportunity
· Health, dental, vision, PTO, holidays, retirement