Assistant Manager

Boston College

  • MA
  • 30+ days ago
  • $67,350–$84,200 Per Year

Highlights

Must demonstrate hands on personnel management, customer service, leadership, and have a strong desire and ability to achieve Department and University goals. Ability to determine and clearly, proactively, and concisely communicate orally and in writing work assignments and expectations.

Numbers & Facts

LocationMA
Salary$67,350–$84,200 Per Year

Description

Manage, organize, and participate in the daily dining service activities. Must demonstrate hands on personnel management, customer service, leadership, and have a strong desire and ability to achieve Department and University goals. Perform all responsibilities at a high level of professionalism and confidentiality.

  • Ability to determine and clearly, proactively, and concisely communicate orally and in writing work assignments and expectations.
  • Participate in the corrective action process with authority to provide counseling, oral warning, and written warnings.
  • Understand scheduling and make adjustments including authorizing and assigning overtime and to call in off-duty staff as needed.
  • Participate in the hiring process including interviewing of prospective applicants and participate in hiring decisions.
  • Train, instruct, and assess performance of job duties.
  • Proactively respond to inquiries and needs of employees and customers.
  • Ensure accurate time management for employees.
  • Assign and reassign employees to meet operational needs.
  • Perform and carry out annual evaluation of those whom they supervise.
  • Understand and demonstrate pro-active fiscal management responsibilities.
  • Responsible for operation and maintenance of operational equipment. Communicate equipment problems via established protocol.
  • Ensure high quality food presentation, sanitation, and customer satisfaction.
  • Ensure proper inventory levels as assigned.
  • Supervise and monitor cashier functions, operation, and reports before,during, and after meal periods.
  • Perform necessary record keeping as directed such as sales reports, register reports, product movement, attendance and performance records, equipment maintenance, and payroll.
  • Manage, supervise, coordinate, and participate in catered events which may be in operating unit or other locations on campus as directed.
  • Assist with planning and execution of special events and catered functions.
  • Perform other related duties as assigned.

Full-Time Equivalent Hiring Range: $67,350 to $84,200; salary commensurate with relevant experience.

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