Highlights
Community Relationship Building: Cultivate existing relationships with local medical offices, schools, churches, and corporate partners to build repeat business and drive brand awareness. Kitchen & Prep Collaboration: Actively participate in the hands-on assembly, staging, and packaging of large catering orders to ensure premium food quality, freshness, and presentation.
Numbers & Facts
| Location | Wilkes-Barre Township, PA |
| Salary | $18–$20 |
Description
About the Role
Are you an organized, detail-oriented professional with a passion for hospitality, logistics, and building community relationships?
As the Assistant Catering Manager at Chick-fil-A, you will play a critical role in taking our legendary hospitality outside the walls of our restaurant. You will work alongside our leadership team to plan, prepare, organize, and deliver memorable dining experiences for corporate events, schools, medical offices, and community celebrations.
This is a dynamic, high-impact role combining administrative organization, kitchen prep, guest relations, and active delivery execution. If you thrive in a role where no two days are the same and enjoy owning a crucial side of a business, we want to hear from you!
Key Responsibilities
- Order Management & Planning: Take ownership of our catering platform. Review upcoming orders, coordinate prep lists with the Back of House (BOH) kitchen team, and ensure 100% accuracy of all food, packaging, and utensils.
- Kitchen & Prep Collaboration: Actively participate in the hands-on assembly, staging, and packaging of large catering orders to ensure premium food quality, freshness, and presentation.
- On-Time Delivery & Set-Up: Safely load, transport, and set up catering orders for local businesses and organizations using our standard protocols.
- Community Relationship Building: Cultivate existing relationships with local medical offices, schools, churches, and corporate partners to build repeat business and drive brand awareness.
- Administrative Tasks: Assist in tracking catering sales data, organizing catering equipment, and managing the scheduling of team delivery drivers.
Qualifications
- Experience: 1-2 years of experience in hospitality, catering, administrative coordinating, corporate sales, or event management is highly valued
- Professionalism & Organization: Exceptional time-management skills; you are someone who double-checks lists and lives by the calendar .
- Customer Service Excellence: Strong communication and interpersonal skills, with a natural ability to represent our brand in a professional corporate setting .
- Driving Credentials: Must possess a valid, clean driver's license and a reliable driving record (essential for handling deliveries) .
- Physical Agility: Ability to move with urgency, package delicate items securely, and lift up to 40 lbs of catering equipment/food.
What We Offer
- Sundays Off: Guaranteed time off every single week to spend with your family or recharge.
- Competitive Compensation & Career Growth: Paid training, competitive wages, and structured pathways into higher director-level positions .
- Discounts & Perks: Free meals during shifts, local store discounts, and mileage reimbursement when delivering orders in your own car.
Working at a Chick-fil-A® restaurant is more than a job – it’s an opportunity for teamwork and leadership development in a positive, people-focused environment. Most Chick-fil-A restaurants are locally owned and operated by independent, franchised Operators who invest in the future of their Team Members and give back to their communities.