Assistant Manager

As an Assistant Manager at FUNBOX, you’ll support all park departments — front desk, park operations, parties, and marketing — while ensuring a safe, clean, and energetic guest experience. As MOD (Manager on Duty), you’ll be entrusted with keyholder responsibilities, staff accountability, and ensuring guests leave with smiles on their faces.

Benefits:

• Bonus based on performance
• Company parties
• Paid time off
• Training & development

ABOUT FUNBOX

FUNBOX is the world’s largest bounce park — an immersive, screen-free experience designed to get kids moving, laughing, and connecting with their families. We operate high-energy, high-volume inflatable parks that prioritize safety, guest experience, and operational excellence.Visit funbox.com to learn more about the company or visit our instagram account instagram.com/funbox.

ABOUT THE ROLE


As an Assistant Manager at FUNBOX, you’ll support all park departments — front desk, park operations, parties, and marketing — while ensuring a safe, clean, and energetic guest experience. This is a leadership development role for high performers ready to take on full accountability during shifts and grow toward general management.


You’ll manage day-to-day execution, resolve operational challenges in real time, and foster a motivated and reliable team culture. As MOD (Manager on Duty), you’ll be entrusted with keyholder responsibilities, staff accountability, and ensuring guests leave with smiles on their faces.



RESPONSIBILITIES


      Serve as Manager on Duty (MOD) and lead by example on the floor
      Support daily operations across all departments and zones
      Coach frontline team members and leads on SOPs and service expectations
      Handle scheduling issues, breaks, and shift coverage
      Resolve guest concerns and process refunds or escalations when needed
      Ensure safety, cleanliness, and operational checklists are completed
      Communicate shift updates, wins, and feedback to the GM
      Support party execution, check-in flow, and monitor staffing levels


QUALIFICATIONS

      2+ years of keyholder or supervisor experience in retail, events, food service, or entertainment
      Proven leadership abilities with a track record of accountability and initiative
      Strong interpersonal and organizational skills
      Ability to multi-task, de-escalate issues, and think ahead
      Familiar with POS systems and operational checklists
      Available to work nights, weekends, and holidays as needed
      Able to stand for extended periods and lift up to 20 lbs

WHAT WE OFFER

      $17–$18.75/hour depending on experience
      MOD bonuses based on shift performance
      Leadership development and career path to General Manager
      Paid training and advancement opportunities
      A fun, fast-paced team environment focused on impact and guest joy