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Assistant Manager

Bloomfield Wax and Skin Care Center LLC

  • Bloomfield, NJ
  • 1 day ago

    Highlights

    Our ideal Manager will understand the necessity of collaboration and guide the staff to operate with peak efficiency through coordination, communication, and cooperation. Responsibilities: As the Spa Manager, you will direct and organize the overall operation of the spa to maximize profits through exemplary customer service and customer satisfaction.

    Numbers & Facts

    LocationBloomfield, NJ

    Description

    Job Description

    Job Description
    Bloomfield Wax and Skin Care Center.

    Qualifications:
    • 3+ years of successful spa management experience.
    • Must have Knowledge of professional spa treatment, Skin Care and Services.
    • Effective proven leadership training skills with a strong work ethic.
    • Excellent customer service skills.
    • Must be Efficient, well-organized with the ability to multitask.
    • Must be motivated and enthusiastic with the ability to keep the team encouraged.
    • Must possess the ability to troubleshoot difficult situations.
    • Excellent Communication skills.
    • Proficient in spa software (Meevo).
    • Must maintain a professional appearance at all times.

    Responsibilities:
    • As the Spa Manager, you will direct and organize the overall operation of the spa to maximize profits through exemplary customer service and customer satisfaction.
    • Our ideal Manager will understand the necessity of collaboration and guide the staff to operate with peak efficiency through coordination, communication, and cooperation.
    • The individual in this position is responsible and accountable for specific aspects of daily operations.
    • Create marketing strategies aimed at maximizing revenue and profits.
    • Perform data analysis that drives business decisions and success.
    • Use sound judgment, work independently, with minimal supervision.
    • Plan and direct to meet the daily needs of the operation.
    • Track staff schedules efficiently to optimize capacity, revenue, and profits.
    • Maintain the utmost cleanliness and soothing ambiance of the premises.
    • Manage inventory effectively.
    • Ensure a high degree of customer satisfaction, address customer dissatisfaction, and resolve service complaints.
    • Hire, train, supervise, develop, and mentor all team members according to Establishments policies and procedures.
    • Motivate and empower the team to achieve high standards.
    • Ensures all employees are current in any required licensure and certifications.
    • Keeps up-to-date on spa trends and incorporates them into the treatment menu and promos and all marketing campaigns with support from the owners.
    • Demonstrate desired behavior to staff, including customer service, staff interaction, and guest follow-up.
    • Provides Feedback in a Professional Manner.
    • Ensure a high level of client service and execution of organizational standards.

    Benefits:
    • Growth opportunities.
    • Competitive compensation.
    • Commission opportunities.
    • Employee discounts.
    • 401K

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