Assistant Manager, Behavioral Health

Assistant Manager, Behavioral Health at Kaiser Permanente

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campaign-Day company_name-Behavioral-Health-Management hours_per_week-40 industry-NUE-NCAL-09|NUE|Non-Union-Employee job_level-Team-Leader/Supervisor job_status-Regular job_type-Standard salary_relocation-Full-time travel-No custom_fields.EEO-Kaiser-Permanente-is-an-equal-opportunity-employer-committed-to-fair,-respectful,-and-inclusive-workplaces.-Applicants-will-be-considered-for-employment-without-regard-to-race,-religion,-sex,-age,-national-origin,-disability,-veteran-status,-or-any-other-protected-characteristic-or-status. custom_fields.ReqID-1420675 custom_fields.Shift-Day custom_fields.Field1-Behavioral-Health-Services custom_fields.Field2-Mon,-Tue,-Wed,-Thu,-Fri,-Sat,-Sun custom_fields.Reindex-2 custom_fields.Facility-Union-City-Medical-Offices-C custom_fields.MHSTheme-No custom_fields.PayBasis-Yearly custom_fields.PayRange-$164000---$189200-/-year custom_fields.core_ksa-

Knowledge,-Skills-and-Abilities:-(Core)

• Ambiguity/Uncertainty-Management
• Attention-to-Detail
• Business-Knowledge
• Communication
• Constructive-Feedback
• Critical-Thinking
• Cross-Group-Collaboration
• Decision-Making
• Dependability
• Diversity,-Equity,-and-Inclusion-Support
• Drives-Results
• Facilitation-Skills
• Health-Care-Industry
• Influencing-Others
• Integrity
• Leadership
• Learning-Agility
• Organizational-Savvy
• Problem-Solving
• Short--and-Long-term-Learning-&-Recall
• Strategic-Thinking
• Team-Building
• Teamwork
• Topic-Specific-Communication

custom_fields.Specialty-Behavioral-Health-Management custom_fields.Department-Union-City-Medical-Offices-A---Chemical-Dependency---0206 custom_fields.core_ksa_2-

Knowledge,-Skills-and-Abilities:-(Core)

• Ambiguity/Uncertainty-Management
• Attention-to-Detail
• Business-Knowledge
• Communication
• Constructive-Feedback
• Critical-Thinking
• Cross-Group-Collaboration
• Decision-Making
• Dependability
• Diversity,-Equity,-and-Inclusion-Support
• Drives-Results
• Facilitation-Skills
• Health-Care-Industry
• Influencing-Others
• Integrity
• Leadership
• Learning-Agility
• Organizational-Savvy
• Problem-Solving
• Short--and-Long-term-Learning-&-Recall
• Strategic-Thinking
• Team-Building
• Teamwork
• Topic-Specific-Communication

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Knowledge,-Skills-and-Abilities:-(Functional)

• Acts-with-Compassion
• Behavioral-Health-Practice-Protocols-and-Guidelines
• Behavioral-Health-Treatment
• Business-Documentation
• Clinical-Consultation-and-Supervision
• Clinical-Quality-Expertise
• Compliance-Management
• Conflict-Resolution
• Curriculum-Development
• Interpersonal-Skills
• Legal-And-Regulatory-Requirements
• Medical-History
• Mentoring-and-Coaching
• Psychological-Assessments-and-Diagnostics
• Psychology-Knowledge

custom_fields.WorkingHoursEnd-07:00-PM custom_fields.JobScheduleField-Full-time custom_fields.functional_ksa_2-

Knowledge,-Skills-and-Abilities:-(Functional)

• Acts-with-Compassion
• Behavioral-Health-Practice-Protocols-and-Guidelines
• Behavioral-Health-Treatment
• Business-Documentation
• Clinical-Consultation-and-Supervision
• Clinical-Quality-Expertise
• Compliance-Management
• Conflict-Resolution
• Curriculum-Development
• Interpersonal-Skills
• Legal-And-Regulatory-Requirements
• Medical-History
• Mentoring-and-Coaching
• Psychological-Assessments-and-Diagnostics
• Psychology-Knowledge

custom_fields.WorkingHoursStart-08:00-AM custom_fields.PrefQualification1-

• Minimum-Qualifications:
• Minimum-one-(1)-year-of-experience-in-a-leadership-role-with-or-without-direct-reports.
• Minimum-two-(2)-years-of-experience-in-treatment-planning.
• Masters-degree-in-Psychology,-Counseling,-Social-Work-or-related-field-AND-minimum-two-(2)-years-of-experience-in-behavioral-health-or-other-relevant-healthcare-field.
• Psychologist-License-(California)-required-at-hire-OR-Board-Certified-Behavior-Analyst-required-at-hire-OR-Licensed-Marriage-and-Family-Therapist-(California)-required-at-hire-OR-Licensed-Clinical-Social-Worker-(California)-required-at-hire-OR-Licensed-Professional-Clinical-Counselor-(California)-required-at-hire-
• National-Provider-Identifier-required-at-hire
• -

Preferred-Qualifications:

• Two-(2)-years-of-experience-working-directly-or-indirectly-with-individuals-with-behavioral-health-conditions.
• Six-(6)-months-of-experience-working-with-a-labor-represented-workforce.

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Assistant Manager, Behavioral Health

Primary Location Union City, California Facility Name Union City Medical Offices C Schedule Full-time Shift Day Salary $164000 - $189200 / year

Job Number 1420675 Date Posted 04/16/2026

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Job Summary:

Trains team to conduct assessments and provide diagnoses. Supervises team members and provides feedback, helps team to communicate to share results, discuss treatment plans, and provide resources. Monitors others assessment of urgent, high-risk clinical situations. Leads team to advocate for members/patients, address care issues, implement feedback, and/or investigate complaint resolutions, provides training and resources to team, ensuring a high-quality care experience, and reviews and confirms the teams referral to the appropriate services, and reviews information shared with providers. Monitors the teams quality and effectiveness in executing programs and recommends adjustments, trains team on systems and processes and encourages them to identify areas of improvement for programs, and manages provider schedules. Trains team on guidelines as well as regulatory policies, standards, and procedures, consulting with Compliance when necessary, and ensures team members complete documentation, records, and reports according to regulations.

NOTE: In addition to supervisory and administrative responsibilities, this role may also be responsible for providing direct psychotherapeutic services to individual patients and/or patient groups as assigned.

Essential Responsibilities:

• Recommends developmental opportunities for others; builds collaborative, cross-functional relationships. Solicits and acts on performance feedback; provides team members with feedback; and mentors and coaches to drive performance improvement. Pursues professional growth; provides training and development to talent for growth opportunities; supports execution of performance management guidelines and expectations. Implements, adapts, and stays up to date with organizational change, challenges, feedback, best practices and processes. Fosters open dialogue, supports, mentors, engages, and motivates team members on collaboration. Delegates tasks and decisions as appropriate; provides appropriate support, guidance and scope.
• Supervises and coordinates daily activities of designated work team or unit by monitoring the execution and completion of tactical action items and work assignments; ensures all policies and procedures are followed. Aligns team efforts and standards, and measures progress in achieving results; determines and carries out processes and methodologies; resolves escalated issues as appropriate. Develops work plans to meet business priorities and deadlines; coordinates, obtains and distributes resources. Removes obstacles that impact performance; identifies and recommends improvement opportunities; influences teams to execute in alignment with operational objectives.
• Maintains effective client care by: leading team to advocate for members/patients, address care issues, implement feedback, and/or investigate member/patient complaint resolutions, recommending alternate solutions when necessary; providing training and resources to team regarding member/patient care experience, ensuring a high-quality member/patient care experience and service; and reviewing and confirming the teams referral of members/patients to the appropriate services, and reviewing information shared with providers.
• Leads compliant services by: training team on organizational, state, and federal guidelines as well as regulatory policies, standards, and procedures to ensure compliance, consulting with Compliance when necessary; and providing guidance to ensure team members complete written and electronic documentation, records, and reports according to department, federal, and state regulations.
• Ensures high quality counseling services by: supervising team members during psychological/behavioral interventions and providing feedback; helping team to communicate with patients, members, or families to share results, discuss treatment plans, and provide resources in an empathetic and supportive way; and monitoring others assessment of urgent, high-risk clinical situations (e.g., crisis, suicidal), ensuring team provides appropriate interventions and prompt resolutions.
• Leads patient evaluations and diagnoses by: training team to conduct member/patient assessments and mental health evaluations to provide diagnoses and develop and implement evidence-based treatment plans and approaches for identified diagnoses (e.g., individual, family, and group therapy) according to established methods.
• Leads program development and management by: monitoring the teams quality and effectiveness in executing therapy programs (e.g., in-/out-patient psychotherapy, chemical dependency) and recommending adjustments to improve impact of services; training team on systems and processes for outcome management and encouraging them to identify areas of improvement for clinical treatment programs, designs, or protocols; and maintaining and managing provider schedules and templates.

Knowledge, Skills and Abilities: (Core)

• Ambiguity/Uncertainty Management
• Attention to Detail
• Business Knowledge
• Communication
• Constructive Feedback
• Critical Thinking
• Cross-Group Collaboration
• Decision Making
• Dependability
• Diversity, Equity, and Inclusion Support
• Drives Results
• Facilitation Skills
• Health Care Industry
• Influencing Others
• Integrity
• Leadership
• Learning Agility
• Organizational Savvy
• Problem Solving
• Short- and Long-term Learning & Recall
• Strategic Thinking
• Team Building
• Teamwork
• Topic-Specific Communication

Knowledge, Skills and Abilities: (Functional)

• Acts with Compassion
• Behavioral Health Practice Protocols and Guidelines
• Behavioral Health Treatment
• Business Documentation
• Clinical Consultation and Supervision
• Clinical Quality Expertise
• Compliance Management
• Conflict Resolution
• Curriculum Development
• Interpersonal Skills
• Legal And Regulatory Requirements
• Medical History
• Mentoring and Coaching
• Psychological Assessments and Diagnostics
• Psychology Knowledge

Minimum Qualifications:

• Minimum one (1) year of experience in a leadership role with or without direct reports.
• Minimum two (2) years of experience in treatment planning.
• Masters degree in Psychology, Counseling, Social Work or related field AND minimum two (2) years of experience in behavioral health or other relevant healthcare field.
• Psychologist License (California) required at hire OR Board Certified Behavior Analyst required at hire OR Licensed Marriage and Family Therapist (California) required at hire OR Licensed Clinical Social Worker (California) required at hire OR Licensed Professional Clinical Counselor (California) required at hire
• National Provider Identifier required at hire

Preferred Qualifications:

• Two (2) years of experience working directly or indirectly with individuals with behavioral health conditions.
• Six (6) months of experience working with a labor-represented workforce.

Primary Location: California,Union City,Union City Medical Offices C Scheduled Weekly Hours: 40 Shift: Day Workdays: Mon, Tue, Wed, Thu, Fri, Sat, Sun Working Hours Start: 08:00 AM Working Hours End: 07:00 PM Job Schedule: Full-time Job Type: Standard Worker Location: Flexible Employee Status: Regular Employee Group/Union Affiliation: NUE-NCAL-09|NUE|Non Union Employee Job Level: Team Leader/Supervisor Department: Union City Medical Offices A - Chemical Dependency - 0206 Pay Range: $164000 - $189200 / year Kaiser Permanente is committed to pay equity and transparency. The posted pay range is based on possible base salaries for the role and does not include the value of our total rewards package. Actual pay determined at offer will be based on years of relevant work experience, education, certifications, skills and geographic location along with a review of current employees in similar roles to ensure that pay equity is achieved and maintained across Kaiser Permanente. Travel: No Flexible: Work location is on-site at a KP location, with the flexibility to work from home. Worker location must align with Kaiser Permanente's Authorized States policy. Kaiser Permanente is an equal opportunity employer committed to fair, respectful, and inclusive workplaces. Applicants will be considered for employment without regard to race, religion, sex, age, national origin, disability, veteran status, or any other protected characteristic or status.

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